"Its a great website,cheap prices, i bought a pistol from there they fast shipped it. It is a awsome website to go to. Then i bought two other guns for $20. I will shop here again. The best site for air soft guns."
"I RETURNERD ITEM A MONTH AGO AND DID THE NOT HEAR FROM THEM!............ NOR A REFUND"
"My grandson told me about Hobby Tron. I was very pleased with the selection of merchandise and the ease of placing an order. I received my order today(a day sooner than I expected) and was very pleased with the quality of the items. I will be using this web site again!
"
"I PLACED THE ORDER ,BUT DID NOT REMEMBER TO WRITE DOWN THE ORDER NUMBER. I LEFT TWO PHONE MESSAGES AND TWO E-MAILS REQUESTING THE INFORMATION AND NVER GOT A REPLY. THE ORDER WAS DELIVERED TODAY, TO MY PLEASANT SURPRISE."
"Was very satisfied with the web site and found it very easy to find what I was looking for. My package was delivered today and my items were packaged nice and snug in the box. I am very satisfied and will definitely shop here again. "
"I was happy with all aspects of the order, and my grandson loved the item!"
"DELIVERY WAS PROMPT PACKAGE WAS IN PRISTINE CONDITION I'M HAPPY"
"I ordered a rifle scope on Dec 11, they charged my card on Dec 13th. There site continues to say it is being processed and will ship in 2 or 3 days...I continue to call but get no answer..I have left 15 voicemails, 15 emails and tons of faxes yet no one returns a single call. I will continue to fax them and burn there fax machine up with hundreds of faxes and waste there ink until I get a call from them. This company is ABSOUTLY WORTHLESS dont waste your time with them. Last year I ordered a gas gun handgun and they sent it to me and it was broken, when I returned it they told me they couldnt send it back because I live in NY..humm they sent it once....wow after sending hundreds of faxes they actually just called while im typing this...it seems this is the only way to get there attention to burn up there fax machine..What a waste of time this company is..I cancelled my order with them and we'll see if they actually refund my money..I will update this when I get a refund..or not. Jeff Williams"
"This is the third time I've ordered from Hobby Tron. Everything always arrives promptly and in perfect shape. What more can you ask for?
UPDATE:The above review was written in 11/2011. It is now 1/2013, 2 more orders received and still very happy. Every Nov/Dec I order 2 or 3 RC helicopters for the Marine Corps Toys for Tots program. Because I don't want the kids to get something that doesn't work or that they can't use right away I carefully open each helicopter, charge it and put new batteries in the controller and make a short test flight. Then I repackage it. Every helicopter I have ordered has arrived promptly, in perfect shape and works. "
"It was easy to place an order, but I never received an email confirmation number. I tried the customer service phone number and left a message. I was never called back. Finally, I went on the Hobbytron Facebook page and left a complaint. Someone responded to the Facebook post and I was then sent an email confirming my order. The order arrived on time for Christmas. Overall, was pleased that the order arrived on time, but think that Hobbytron's internet order business and customer service need some fine-tuning."
"Do not order from here - find another hobby store on-line. Battery pack was loose in package and broke the propeller of the RC boat I ordered. No answer when I called (long distance) and no return call when message was left and no answer to the 3 e-mails I left to their "Chat Online" that is ALWAYS off-line. Also no tracking info makes it hard to make it a surprise when you have no idea when it may show up. Again, do not order from here their customer service is non existent."
"Pretty hyped on ship time and accuracy of item description. Thanks. "
"Great!! I had product in hand in time for Christmas. Shipped right away. Thanks so much."
"The product was great! The shipping info was not updated for 3 days and I could not tell if it was sent or not and no one responded back when I called, but I did get my product on time and in great condition."
""Terrible experience. I would never buy from this company again. Received wrong product and could not get a hold of anyone by calling or e-mail, customer service is a joke ! My son did not get the BB gun he wanted for christmas and im having trouble getting my money back. "