"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Very easy to complete my order!"
"Prompt turnaround time on my racquet
order, excellent customer service, I have
been using Holabird for many years"
"Will not order ever again from this company"
"Excellent price & service! First time buyer at Holabird but will purchase from then again. "
"No negative issues at all"
"Both 2017 and 2019 Holabird Sports put their customers needs first. 2017 unable to locate 12AA sneakers through various internet searches and their customer services department actually researched until they find a couple sneakers in this size for me to try, although had to be backordered. In addition, this year, although backordered, kept apprised of status and when purchase would arrive. Just going extra step to accommodate customer is truly is appreciated. "
"Great shoes at a great price, plus free shipping and delivered fast. High marks for my first time with this retailer. "
"Order running shoes that were to arrive in a few days via DHL. Checked tracking and they were "stuck" somewhere in DHL's system. Holabird Customer Service shipped me a new pair via FedEx Next Day. Ironically, both pairs arrived the same day, and one was quickly returned. Great service .............thanks again."
"Check out was easy, updates were accurate and item was as listed "
"Pretty normal experience in two separate transactions: great. Been using Holabird for years and they have never disappointed. "
"Excellent service as always. My item arrived well in advance of when I expected it, and Holabird kept me updated with frequent emails. "
"Ordered on-line. Product came as requested. No problems."
"Ordered new court shoes cause they had a rare color. Item was exactly as described and shipped quick.
Thanks!"
"Website was easy to use, prices were great and shipping was fast!"
"Always appreciate getting exactly what was ordered with quick speed of delivery. "
A rep from Holabird Sports, therealholabird, has responded:
“We’re sorry that your shoes did not fit as expected. Unfortunately, free return shipping is only available for certain products. We’re sorry that you won’t be shopping with us anymore but can only hope you give us a second chance to deliver you quality specialty tennis shoes at amazing prices. ”