"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"User friendly ordering process & fast delivery!"
"Order was easy and received correct order in timely manner. Best price found on shoes and fast delivery."
"Everything was great,great customer service "
"I love my shoes. However I had to contact you on not receiving them 2 day shipping. I was called back and told on back order. I paid for 2 day shipping so a little disgusted about that. But love shoes and affordable price."
"Sales people always know what they are talking about, great discounts on older models of shoes when new models are released, great selection of shoes and gear for sports and everyday comfort."
"Came on time and satisfied with purchase."
"Great prices and item arrived in a timely manner and was as expected. "
"IT WAS SEEMLESS AND VERY GOOD"
"Nice choices, good prices, quick shipping."
"Ordered tennis shoes. I thought Free returns were included, but was taken aback when told that I had to pay for shipping the pair back. So basically, I tried a pair on for $8. "
“We're sorry if you felt that you were mislead by our return/exchange policy. We do offer free returns on certain items, but unfortunately your shoes did not apply. We hope that this experience does not affect you shopping with us in the future for your racquet sports specialty needs. Our reviews manager will be in contact soon to see how we can help make things better. We look forward to speaking with you soon! ”
"Satisfied with product and delivery."
"Their business motto must be customer satisfaction. Great bunch of helpful employees."
"Ordered “in-stock” shoes Mar 3. They called Mar 4 to say out of stock but on order. Still waiting."
“We sincerely apologize for the poor shopping experience that you are being delivered with these Hoka One One shoes. Unfortunately, Hoka One One headquarters computer system has been compromised and has been off with updating us with restock times. This is no excuse. A manager will be in contact with you soon to see how we can help better your current shopping experience. ”
"Great experience with order"
"Easy order and shipped on time. "
A rep from Holabird Sports, therealholabird, has responded:
“We thank you for shopping with us and for your review. We value your business and appreciate your review as we work to better the customer shopping experience. We will be working with the carrier to see why your order did not ship in two days as expected. In the meantime, we will be refunding you for the upgraded shipping charge for the inconvenience. We apologize again for this poor shopping experience and hope that you think of us in the future for your shoe specialty needs. ”