"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"The supplement gel that I use is hard to find, but Holabird always has a great selection as well as price. Received it quickly, and must add that customer service is excellent."
" I was thrilled to find my ASICS gel resolution shoes here. No other site had them. I’m a women’s 9 and that must be popular size. Holabird had them in the size and color I wanted. They arrived quickly. I couldn’t be more happy! "
":) :) :)"
"Price was very good, shipping was fast, shoes fit tighter (for unknown reasons) than the other two pairs of same make, model and size I have; returning is easier and cheaper elsewhere."
"Fast delivery of my bag, which came as described. Thanks!"
"Had the product I wanted at the price I was willing to pay."
"I have dealt with Holabird Sports on-line or by phone for over 9 year's.
I shop sale prices. I appreciate the emails on daily deal's a few times a week?
If I've had to return due to an error on my part.
They have made it very easy.
I love the free shipping over $00 .00"
"I ordered a pair of slides and was super happy with this purchase. Arrive on time and they are sooooo comfy! First time buyer with Holabird, would buy from again!"
"Good experience. Efficient "
"It was easy to shop on Holabird. The descriptions was easy to understand. My racket got free strings and came strung. It's a great website and I already recommended it to many friends. "
"Having to send an email or call a number to get a return label makes the return process clumsy compared to companies where you can get the return label on their website."
"Great experience. Arrived on time and as advertised. "
"Great store! Keep it up! Good selection and value."
"Easy to order. Quick delivery. "
"Ordered size 11 received size
Called customer service twice, still no reponse"
“We're sorry for the inconvenience that you faced with your last order. Our team is on top of correcting this for you right away. After looking up your order details, it appears that we responded to your email on 2/27 with a prepaid label to return the incorrect shoes. This email may have been delivered to your spam folder by mistake. If it is not there, please let us know so we can send one out to you right away. You can email us at info@holabirdsports.com, or call us toll free at (866) 860-1416. We hope to resolve this poor experience for you right away! ”
A rep from Holabird Sports, therealholabird, has responded:
“We appreciate your review as we work to make the customer shopping experience enjoyable and hassle free. We will take your review in to consideration as we work to improve our policies and return procedures. We're sorry that you were not satisfied with your most recent purchase, but hope to deliver you your shoe specialty needs again very soon! ”