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Product & services pricing
4.20/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.47/5
Customer service:
4.06/5
Return/Replacement policy:
4.35/5
Featured Review


Verified
5/5

2020-12-10

Fast shipping and good product

"Bought a tennis racket and it is pre-strung to my surprise. Shipping is super fast, 2-day shipping and the package is nicely done."

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Verified
5/5

2020-12-09

Perfect

"Ordered, received timely. Product as described."

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Verified
5/5

2019-04-07

Always good service and good price.

"Had to return a pair b/c of size. No problem, pleasant transaction."

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Verified
5/5

2020-12-09

Great experience

"Product was exactly as ordered and arrived promptly."


Verified
5/5

2020-12-09

Andre’s review.

"Very good website and service. Tennis "

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Verified
5/5

2020-12-07

Good service with Holabird

"I’ve been ordering my New Balance shoes from Holabird for many years. They never disappoint me. "

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Verified
5/5

2020-12-05

Always excellent

"I bought a pair of asics in my usual size but they didn’t fit, no problem with return and immediate refund. Thanks! "

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Verified
5/5

2020-12-04

Excelent store

"the store in line has a great variety products. Easy to buy. The merchandise was on perfect condition! Friendly to pay"


Verified
5/5

2020-12-02

A+

"Great customer service for my return/exchange. "


Verified
1/5

2020-11-28

Holabird Does Not Pay Shipping on Returns

"I ordered socks that should have fit.
I really needed the next size up.
When I tried to exchange them I learned that HB does not pay the shipping.
Very disappointing.
I shopped at Holabird for many years.
Now I will shop elsewhere.
"

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Verified
5/5

2020-11-28

Brooks Ghost 13

"I've ordered from Holabird several times and have received fast, and quick service. On this particular order online I ordered the same shoe twice by accident. I called Holabid and they quickly corrected my mistake and canceled one order. "

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Verified
5/5

2020-11-27

Need narrow shoes

"I have a hard time finding narrow running shoes, but Holabird had my Brooks Ghost 13 in narrow. Yea! Easy to order and they arrived quickly. "

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Verified
5/5

2020-11-24

Love my Hokas

"I have worn Hokas for a long time. I love it that these are leather and have a non slip sole. All I wear is Hokas. "

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Verified
5/5

2020-11-23

greeat customer service

"I ordered a 9.5 thinking it was women's shoes and received a mens 9.5. I called immediatly and was sent a return label and told they will re ship the women's Very nice "

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Verified
2/5

2020-11-22

Poor experience!

"Almost a week and still haven’t received my order"

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Rep reply posted 2020-11-23
A rep from Holabird Sports, HolabirdSports, has responded:

“We sincerely apologize that your order has yet to arrive. Unfortunately, due to the current pandemic, carriers are experiencing many unexpected delays. Our team has been in contact with the carrier and has reached out to you that your order is expected to arrive today 11/23 by the end of the day. We apologize again for the delay and hope that you enjoy your order when it arrives. We hope to serve you again soon! ”