"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Almost a week and still haven’t received my order"
"Everything good. Easy. Fast shipping. "
"I received a broken Tourna tennis stringmeter that is plastic and broken. I called customer service to return for full refund. Was told I would receive an email return slip to send it back. I have not received anything. Makes me very reluctant to purchase anything from Holabird sports again based on quality, broken product, and shipping cost. It isn't a pleasant feeling and not happy with the experience.
Robert Spearman
****@****
***-***-****
ref: order no. 0296994 S"
“Thank you for your order and for your review. We sincerely apologize that your stringmeter is not performing as expected. We don't want to make any further excuses for the poor customer service that you received. A manager will be in contact with you soon with a return label and instructions on how to return your product back under warranty. We apologize again and hope to resolve this issue for you right away! ”
"Excellent customer service. Great company to deal with."
"Not even New Balance had the shoe I wanted in stock. Thanks for the great selection."
"Ordered and received as expected. No hassle. No problems."
"After reading several other reviews about how narrow this shoe can be, I decided I'd try them. They were perfect - super snug on my skinny foot. Only problem was that there wasn't any other colors in a AA shoe. Oh well."
"First time order for me. Shoes came in two days and inside the box was a return bag and instructions if they didn't fit."
"I saw the ad, placed the order on Saturday morning & the shoes arrived tuesday."
"Ordered shoes, did not feel they fit well, uncomfortable, this had nothing to do with Holabird, called to return, very easy process, very very friendly return department, we will not hesitate to use Holabird again."
"Alwats good prices, quick shipment, and great customer service!"
"Awesome price, good selection."
"I buy all my running shoes at Holabird because the selection and service are great."
"Great experience. I"
"Fast shipping, well-packaged and included everything I need for a hassle-free return. Great experience overall for my first order! And I got a discount for my next one too!"
A rep from Holabird Sports, HolabirdSports, has responded:
“We sincerely apologize that your order has yet to arrive. Unfortunately, due to the current pandemic, carriers are experiencing many unexpected delays. Our team has been in contact with the carrier and has reached out to you that your order is expected to arrive today 11/23 by the end of the day. We apologize again for the delay and hope that you enjoy your order when it arrives. We hope to serve you again soon! ”