ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.73/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.67/5
Customer service:
4.65/5
Return/Replacement policy:
4.71/5

Verified
5/5

2020-08-28

Awesome

"Very friendly and Very affordable!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-27

Great service that got my job done

"Referred a excellent company that did the job right and right on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-27

Life saver

"quickest and easiest experience ever!!"


Verified
5/5

2020-08-27

Stump Daddy

"Chris came at a good time and did a great job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-08-26

First Stop for Professional Home Repair

"I'm a DIY type of person. But when a project is beyond my scope of knowledge or I really need a professional for the job I turn to HomeAdvisor. I haven't been disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-08-26

AC problem

"Company selected was very fast on repair required"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-26

ADU Project

"We are building an ADU in the backyard to rent. Home Advisor has been most helpful in gathering contractors for our project, and we have been very pleased! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-26

Great

"Very good and totally awesome"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-26

General Home Repairs

"Needed some general repairs to a home, on the market. He got to my project quickly. He did some minor plumbing repair; fixed a leaky roof around a chimney; replaced and finished some sheetrock; made some carpentry repairs to an exterior deck; and pressure washed the house. Great quality of work and completed in a timely manner. The price was reasonable for the job. I would rehire him for future work. Very friendly and professional!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-08-25

Easy to use site

"the site was simple to use and I received referrals quickly. My job was quoted and completed within the week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-08-25

My tree removal project

"Simply put, I was amazing work for an amazing price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-08-25

Worst Experience

"I hired home advisors to repair a garage door. I chose the fixed price option of approximately $271. They were supposed to arrive at 10 am today. My elderly mom has been waiting since 0930. I began calling Home Advisor at 11 trying to find out what was going on. I have been placed on hold twice for more than 30 minutes each time. There is no supervisor to speak to and one can call me back in 24-48 hoYes. REALLY???? No, they have no idea if my card has been charged. Soooo.....a no show, no call “pro”, which may have cost me $271 and a customer service department that is basically useless. BEWARE OF HOME ADVISOR."

Detailed Review Benchmark + -
Overall customer service

Rep reply posted 2020-08-28
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi CarlyBruton, We're sorry to hear you had this experience with a pro, we encourage our pros to honor their appointment times. We are happy to look into your situation if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport”


Verified
5/5

2020-08-25

Pavers in Ancient City

"Used 3 companies recommended by Home Advisor, got 3 competitive quotes. Picked SA Hardscapes and the job was done to my specs and my budget...excellent contractor"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-08-25

I have through the years hired 3 or 4 different companies on Home Advisor, and each time they turned out to be excellent

"Outstanding. Would recommend all of them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-08-25

Nice and professional

"very nice and responsive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges