"I was contacted by contractors immediately."
"I Have to say when it comes to Black topping it is scary to hire someone. It is a 50/50 shot if it is going to come out good that is why i went to your sight. So i picked Early Bird paving He has awesome reviews,and Delivers everything he promises and more. He said the job will start at 830 and he was there at 830 that means alot to me exstremely professional and personable crew if i would rate him 1 out of 10 He would get 10++ the job came out Amazing i already recommended him to a bunch of people and they 100% agree"
"I like the app..it allows me the freedom to choose my own project"
"The site lost my project and I had to call the help line. The person who assisted me was understanding and tried to help but could only send my project to one contractor because of some problems with the site. I eventually responded to the feedback request asking for more potential bidders but the site couldn't contact them so I was sent phone numbers.I returned to the site tonight to try to contact the providers since my work makes it hard to call during regular business hours. I was able to get email addresses for all but one of the recommendations, but it was very frustrating and nothing like the service you promise. I suppose I just wasted my time because this will just go to some poor developer who has nothing to do with the bad service."
"The Web site works well, some of the info is slightly outdated, but the real issue is the profesionals you advertise. I was unhappy with the work that was done, and given attitude for expressing my concerns."
"Always satisfied . I’ve used the site a number of times."
"Home advisor has never failed to find me Pros that are outstanding in their fields. All have been skilled, honest, and prompt. Customer Service is unparalleled. I will never go elsewhere for my pros!"
"Very happy with the results."
"Terrible piked a pro from your site. He made an appointment to look at my project. Showed up late. It’s now been 7 days and he’s never followed up with a quote."
"Wouldn't let me enter correct phone number"
"it was great a service pro contacted me within seconds of completing the questionnaire"
"I like Home advisor it takes away any guess work when hiring a professional"
"Have used Home Advisor several times and I am always pleased with the number of contractors that respond. Would highly recommend to everyone."
"Find it useful and easy to use . . ."
"Very positive experience with this site, easy to use"
A rep from HomeAdvisor, HASupport, has responded:
“We're sorry to hear this and appreciate your feedback. This isn't the type of experience we expect you to have with our service and we have forwarded your concerns to the proper channels. You are always welcome to submit another request which will prompt the matched pros to contact you. We're here to help, if you would like to speak with a rep further, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com and a rep will reach out. -HASupport”