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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"It good and easy site to find truthful qualified contractors."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"It was easy,quick and got a response within 1 minutes had a contractor at the house in 45 minutes.."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-29

"Survey is too soon. Haven’t heard from the contractors."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"Great. Received call from contractor within 30 minutes"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"Gave a good supply of pros with good reviews and recomenations"


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-29

"Got 14 different leads and only 1 I done the job. The other 13 I believe are fake jobs home advisor just to make money off of me"


Rep reply posted 2017-11-29
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this. We're always happy to address any lead concerns and discuss strategies to help you see the most success with your account. To speak with a rep, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com and a rep will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"I haven t time right now to complete. Will finish later today."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"Appreciate your verification of licensed and properly insured contractor. Rely on this along with reputable workmanship"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-29

"I had never used a service like this and was skeptical but I needed carpets cleaned that day. Within 15 min’s I was arranging for a pro. Patrick of A Plus Carpet & Tile Cleaning was terrific!"


Verified
1/5

2017-11-28

AWFUL COMPANY

"As a contractor, this company is nothing but expensive problems. Their leads vary in description, size, consistency.
Their "customer service" is questionable, argumentative, and downright rude.
They claim to want to protect their customer, but really are only out to milk the money out of the contractors they list.

You're much better as a customer to ask co-workers, friends, family, or even Angie's List for recommendations--you're NOT helping a local company through this joke of a website--they're sucking the profits right out of your contractor's pockets.

What a joke.
"


Rep reply posted 2017-11-28
A rep from HomeAdvisor, HASupport, has responded:

“Hi iocaine214, We're sorry to hear you've had anything but success with our service, we do our best to provide you with tools and opportunities to help you sell your business. We're always happy to discuss strategies to help you see the most success with your account and address any concerns you have. Please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com to speak with a rep. -HASupport”


Verified
1/5

2017-11-28

Over priced pushy contractors

"I received several unsolicited phone calls from pushy contractors. Two did not show up, One tried to come 2 hours before the scheduled estimate. All the estimates I received were anywhere from double to triple the average price paid by others having the same work done. I found a contractor on my own on craigslist who did the job in 3 hours and charged half what the average rate was on home advisor. I had one contractor quote me $2400 for this 3 hour job dont waste your time or clog up your inbox with the spam"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-11-28
A rep from HomeAdvisor, HASupport, has responded:

“Hi bsoul78, We're sorry to hear this, this isn't the type of experience we expect you to have with our pros. By submitting a request, the information you've provided is sent to our pros and they will attempt to call and assist you. You are always welcome to submit another request or browse other pros to find the one that best fits your budget. You can provide feedback to the pros here: https://www.homeadvisor.com/write-a-review/ and we would be happy to unsubscribe you from emails if you send your contact info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-28

"My experience !!! I’m proud of home advisor"


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-28

"Reviews were not as recent. Prices not available. When I spoke to ccontractors, quotes were high."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-28

"So far so good. It’s the first stage."


Verified HomeAdvisor Shopper
Verified
2/5

2017-11-28

"Previous experience had an a.c. contractor,giving advice and quote on marine dock..did not have knowledge or clue on method and code. This request for roofer....no response"