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Product & services pricing
4.73/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.66/5
Customer service:
4.63/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-10-12

"Customer service is great so far."


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-12

"I loved the app and i will be using it every time I need to hire anyone for my home services"


Verified HomeAdvisor Shopper
Verified
3/5

2017-10-12

"Good o erGood overall. It was not exactly easy to navigate at first."


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-12

"Generally very easy to use Glad your here."


Verified
1/5

2017-10-11

Their rewards program is a Rip Off

"Their claim is 50 cash reward after 3 reviews, but what it fails to state is the contractors must be from a selected pool and not a general contractor from another pool that THEY provide. I am not sure how the two differ based on my first two contractor that I hired were done in the exact same manner and were approved . The two contractors from the selected pool of my last job were not able to take the work and suggested that I get through the yellow pages. I hate these deceptive rewards that you have to be a lawyer to read and understand. You would think that a review from a HomeAdvisor recommended contractor would all be the same. Good service but I loath the deceptive and practices. "


Rep reply posted 2017-10-11
A rep from HomeAdvisor, HASupport, has responded:

“Hi Ron, We're sorry to hear this. In order for a review to be eligible for the rewards program, we do require the pro to have been matched to you through our service. We would be happy to look into the status of your reviews and reward eligibility. If you would like a rep to reach out please send your contact info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"It was a great experience."


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"The experience today was very easy and the customer service has already called to confirm the service day and time."


Verified HomeAdvisor Shopper
Verified
2/5

2017-10-11

"Called 4 companies and not one called me back"


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"I wish that there were more contractors that handle small projects in my area. But other than that am happy with the site."


Verified HomeAdvisor Shopper
Verified
1/5

2017-10-11

"Got 1 response, gave the information as to what I needed. Never got a return call."


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"Great!!!!! I just love your site...so easy to use and navigate!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"First time using Home Advisor. I was taken thru"


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"Very happy and satisfied with the pro I found on Gone Advisor."


Verified HomeAdvisor Shopper
Verified
3/5

2017-10-11

"I'm doing this survey and don't have a clue as to the answer to my original question."


Verified HomeAdvisor Shopper
Verified
5/5

2017-10-11

"Great job in following up with me regarding the contractor's information. And Asked me if I would like a contractor contact me."