"The pro I contacted has not returned my call and it is their normal business hours.Should I try to contact another recomended pro?"
"I would like to see the NAMES OF THE CONTRACTORS and where they are from before they start calling me. I don't like that they just start calling me without me having a chance to view them. I may have already heard of them and don't want to use them."
"I found a great handyman thru ur site(Blood, Sweat & Tears) & I would like to write a review"
"Needed to change time but uncertain how"
"My experience with Home Advisor sight was fine, however the contractor came to my house 8 days ago and said I would have an estimate in a couple of days, but haven't heard a word yet. Very disappointed."
"I'm looking for a pro to install indoor light fixtures, but it kept taking me to a page about landscape lighting."
"Fair. It have me information but then made me do all the work to contact pros listed in the site."
"Its just as advertised helpful."
"I had difficulty finding flooring options. Eventually it worked. The contractor called wthin minutes. My worst experience was the survey text that wakened me at 2 AM."
"Good, but nothing to choose from. Only one on the site for the area I’m in."
"Contacted Home a advisor and a contractor came by to look at some popcorn removal and drywall repair/finishing. He not only failed to offer a proposal he never called us back when we tried to contact him. If this is the best HA has to offer, please terminate your service offering now and save yourself from eminent failure. "
"Beware, Home Advisor does not post all review ratings for their work. I had a contractor not show up twice in one day and they would not post the review because the contractor did not actually do any work."
“Hi AnnP, We're sorry to hear this, we do require that the pro does work in order for the review to be public. Among other reasons, the most helpful feedback for homeowners when making a hiring decision are the ratings concerning actual work the company performed. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to address any other questions or concerns you have about our ratings, please feel free to reach out to emailus@homeadvisor.com and a rep will reach out. -HASupport”
"Asking to have the contractors rated before the services are completed, can result in false reviews being made for a contractors, defeating the purpose of how effective their services are."
"Fantastic! Already contacted the professional and he’s already come to my house for the repair. Very reliable site!!!"
"My general experience with the home advisor was awesome it showed my everything I needed and wanted to see and it didn't show me a bunch of adds everytime I clicked on something and I got all of the info that I needed on this site I will be using this more often now."
A rep from HomeAdvisor, HASupport, has responded:
“Hi topguncutter, We're sorry to hear you had this experience with a pro. We would be happy to help you connect with different pros who might be a better fit for your project. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. You can also call 877-699-4736 to speak with a rep. –HASupport”