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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
4/5

2017-07-29

"I used you before for this same project & hired them. They have yet to complete the work so I was wondering if another company might be better"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-29

"The only thing I don't like it's that you get calls right away after submitting the project . I would like to get a list of contractors review them and click on the ones I would like to hire and then get calls from the ones I choose. also get recommendations from your site of the ones you give the seal of approval. I would also like to have a estimate of the cost for the job I want to do in my area or around my area after applying for a project, like a general view of what people are spending for projects like mines."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-29

"It was OK, the person on the phone was courteous and professional even though I was in a hurry."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-29

"Great. Rapid response. Great choice of replacement item."


Verified HomeAdvisor Shopper
Verified
2/5

2017-07-29

"Never knowingly subscribed but got calls from pros I wasn't looking for and unsustained and still got a call... what the heck!!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-29

"This was my first time using home advisor and I was extremely pleased with the promptness and thoroughness of David Gabriel with Premier Renovations. He did a very professional job and we will definitely be utilizing his services in the future."


Verified
1/5

2017-07-28

Terrible recommendations

"I have used home advisor several times and recently the pros I have been using have done a terrible job. The only reason I used them is because they had such great reviews through this company. They need to do a better job of reviewing these companies before making reccommendations. One was a carpet cleaning service the was way over priced and ended up ruining the rugs and didn't do what he said he would. The other was a plumber who "fixed" the problem and within a month we had another leak from the same place. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-01
A rep from HomeAdvisor, HASupport, has responded:

“Hi Aplummer06, We're sorry to hear about your recent experiences. Getting multiple estimates is a great way to find the pro that best fits your project budget. If you haven't done so already, please share your experience with these pros by writing a review here: http://www.homeadvisor.com/write-a-review/. If you would like to discuss this matter with a rep, please send your contact info to emailus@homeadvisor.com and a rep will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"Home Advisor was easy to use, and gave me several contractors with reviews to contact."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"So far it was good. Company I called responded within minutes and we set up an initial meeting."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"I love it,you guys are number one"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"Very courteous and professional."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"I received 2 calls to handle my repair. But both said they charged for quote one was $79 other was $69. Air star and aircline. Quick calls not clear on enunciation so may not be correct name of businesses. Home advisor says free wuites"


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-28

"Not detailed enough could not find the answer I was looking for."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"I like the way the site guide you but you should be able to get an estimate right away and also a live a chat where you can explain your needs before give your info"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-28

"I love homeadvisor. It is my new go to resource for finding recommended service providers."