ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"We were moving into a new community and wanted to get some projects completed at our new home. We do not know anyone in this area. Home Advisor was a wonderful service. We were contacted by several vendors in the categories we explored. The reviews were very helpful. We are pleased with the projects completed. Home Advisor was a great resource for us."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"Was surprised how fast I got a response from a contractor"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"It was a good first time experience."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"Telephone rep very friendly and helpful."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"Very neat how it navigated me through to what I needed. Thanks."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"My experience here was very professional informative and very knowledgeable I would definitely come back for service"


Verified HomeAdvisor Shopper
Verified
2/5

2017-07-27

"Was looking for gutter cleaning service in 14418 zip. Poor query results compared to online yellow pages"


Rep reply posted 2017-07-28
A rep from HomeAdvisor, HASupport, has responded:

“Hi There, We're sorry to hear you did not find a wide enough variety of pro's in your zip code. We would be happy to look into this and help your search for the right pro. Please reach out to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"My experience with Home Advisor was great! I tried Angie's Lost first, and found that they wanted too much personal information before I could get any advice. I'll never use, use, or recommend them again!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"My experience was very pleasant. ..would recommend to my friends and family. .."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-27

"The information is not consistent. I can go on your site two days in a row looking for the same thing and each day the results populated or different. I work with an electrician in the past and I couldn't remember his contact information so I tried to find him on Home Advisor and I even spoke with a representative and no one can find his information had no record of him whatsoever. I finally got a contact number from someone who used him in the past. After speaking with him I discovered he gets phone calls from Home Advisor clients all the time and yet HomeAdvisor has no record of him."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-27

"I used a contractor from your site but didn't get credit for it. I should have only two more projects to complete to get a $50 dollar kick back."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"Far better than expected. Clean, easy to navigate."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-27

"Experience was good. Helped select a company for landscaping"


Verified
5/5

2017-07-21

They Stole $309.00 from me!@@

"They automatic drafted $309.00 without my approval!!! I havent used their service in 6 months and tried to cancel service but they still charged me $309.00 refused to refund it!! Calling BBB and Clark Howard!! CROOKS!! BEWARE!!"


Verified
1/5

2017-07-26

solar contractor

"Home Advisor Scam Alert!!!!! READ THE REVIEWS!!!!!!!!!!! It's a scam for business owners and a frustration for customers. For the third time in the last 2 weeks, I've contacted a "customer lead" that Home Advisor has sent me and the customer has told me they did not request any info. We are charged up front for these leads. As I look at my account........I've tried to reach out to well over 10 more leads in the last 2 weeks and am unable to make contact with the customer. Many of the phone numbers have voice mails that are not setup...........in 2017.....really? RUN............RUN ............RUN!!!!!!!!!!!!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-07
A rep from HomeAdvisor, HASupport, has responded:

“Hello, We're sorry you feel this way about us, a person's information has to be submitted in order for a lead to be sent out. That said, we're always happy to address any lead concerns and discuss strategies to help you see the most success with our service. Please call Customer Care at 877-947-3639 or send your info to emailus@homeadvisor.com to speak with a rep. -HASupport”