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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
3/5

2017-07-30

"All the Pro that i have contacted either dont anwser or the estimate they give me are much more then double of other contractors, their price are way to hight."


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-30

"Please get contractors who keep their word."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Good referral. Great contractor found."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Home Advisor saves a lot of time when looking for a pre-qualified, professional service provider. They have already done the screening work for you."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Nice surprise. Simplified my search"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"I have used Home Advisor three or four times; all were good results."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Very good. I plan to see what Pro I can find for my next project."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"I didn't expect such a quick response from the contractor. The return call was immediate when I asked for someone to contact me now."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Had a great experience with Home Advisor. I was able to find exactly what I needed with a great company that I will continue to use. I will also continue to use Home Advisor for any other needs"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Great service had my blinds fixed the next day"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-30

"Have use window cleaning services from Home Advisor twice and I have been extremely satisfied."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-30

"Only 1 of the provider Home Advisor recommended for the job was not a good. All American S.G. Inc. came by the house to look at the job, but would not provide an estimate. I followed up with them and no response. Not a good candidate for Home Advisor."


Verified
1/5

2017-07-29

if your a contractor... run

"i was recently approached by home advisor as a hvac contractor, paid my yearly fee of and told that i would pay a small fee for the leads they would give me. The leads started on sunday and i cancelled by friday. everyone of the leads were wrong #'s, they had not contacted home advisor , or someone else had already been there to fix the problem and they expected me to pay for those leads????? I called on wednesday to cancel and they finally returned my call on friday so that i could cancel. I was not with them even a week and ROCKY , tells me that they wont refund my money. This company is a joke. My advise, if your a contractor, BEWARE!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-09
A rep from HomeAdvisor, HASupport, has responded:

“Hi Daniel, We're sorry to hear this, we wish we could have had a longer and more positive relationship with your business. The homeowner has to submit their info in order for a lead to be generated and wrong numbers are eligible for credit. We're happy to address any concerns you have about your account and leads, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport”


Verified
1/5

2017-07-29

Scam for businesses, look out!!

"I signed up with Home Advisors...the salesman took my money after a very swift talk. I need a special license with them for my business bUT not required or need it in my state. I did not get one single lead regarding my business. I got 3 total leads for handyman bs. I called up they added handyman leads to cash in on each so more extra. Theese guys are swift and crooks. After 10 calls finally salesperson decided to try to get my money back... yeah right, 3 more months past me wanting my $300 back. They finally after numerous threats and calls to my credit card issuer they returned partially my money...but now they sent me to collections to recoup their money, I never opened a single lead they sent me. The type of Leads where not what my business is about. Will be taking a website out vs. Them and reporting them to the state on NC as well as BBB. Not stopping there either, they have messed with the wrong guy. Start reporting them, it's all a rip off. Do not trust them!!! Bad news. "


Rep reply posted 2017-08-01
A rep from HomeAdvisor, HASupport, has responded:

“Hi Jay, We're sorry to hear this, we wish we could have had a longer and more positive relationship with you and your business. It appears the outstanding balance on your account is due to you disputing the charges with your credit card company on top of receiving a full refund from us, effectively resulting in a double refund. We're happy to look further into this matter for you, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-29

"Very good. Contractor returned call. Set up appointment. Very professional."