"Over all it's a good site, however I feel picking multiple project services at once when you ask for details would be prudent in narrowing down the search for the correct pro."
"I never got one name of a service pro after inserting my information 3 times. Very disappointed."
"It was great easy to understand."
"It was quick and easy. I found reliable pros to complete jobs need done."
"I found several roofers that had good reviews that I could contact to get a price from. That was very helpful."
"Ok. Found it a little difficult at first then lucked out. As for the rest have to wait and see how it goes."
"General experience was better than I'd have thought"
"We are just shocked at the way the man has done his business. I filled out a review yesterday. He seemed so professional, knowledgeable, and trustworthy. But after telling us 5-7 business days for the part to come in and us giving him 300.00 for said part we have not heard from him. We have called him and this Thurs will be 4 weeks.so our freezer/ refrigerator is not repaired and we are out $300.00."
"It is a little difficult to see all the choices of professionals offered at once. First it looked like only 2 were offered and they weren't readily available when I called, but upon further inspection, more choices were available."
"it was ok but I thought there would be more contractors to choose from"
"STAY AWAY, the leads are useless. They are a scam. Stay away! "
"My experience with home advisor was great. Easy to use and understand."
"Terrible. Out of three contractors recommended to me, one never returned my call, one had no idea what he was doing and the third set an appointment and never showed or called to cancel."
“We're sorry to hear this, we encourage our pros to honor appointment times and return calls quickly. If you prefer to reference pro reviews and contact pros directly, you can do so here: http://www.homeadvisor.com/c.html. We're here to help, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport”
"The survey is out there before I finish looking something up you are asking me to evaluate an experience that won't be finished for a week or so. On a project that may be 60 or 90 days. As far as your would you recommend HA to friends. I don't recommend if ask I will advise my experience telling the person their experience might not be the same."
"Overall it was good. In response HomeAdvise indicated there were 3 pro in my area. After completing the first pro request I could not go back to review the other two pros in my area. Where did they go? Frustrating. I did like the appointment setting app."
A rep from HomeAdvisor, HASupport, has responded:
“Hi gmendoza941, We're sorry you feel this way about our business. We're happy to address any concerns you have. Please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com to speak with a rep. -HASupport”