"Experience was a good one as a first-time user. Had hoped that the cost/rates charged would indicate if the rate shown by hour or by day etc."
"The professional listed on your site was not a professional. Took our money and ran"
"THEY WERE FAST IN CONTACTING ME TO START MY PROJECT ..."
"The company that called me about a minute later..is going to do my cleaning for me..for a fraction of the cost, if I didn't get on your website"
"Pleased to have a contractor to make appointment for tomorrow. Thanks."
"I used your service last year. The man came to my home, gave me an estimate, and I hired him. He made an appointment to come and do the work. Never showed up or returned my call. I just contacted another professional for an estimate on a different job. There's been no response. I don't believe that the service providers are actually professionals. Professionals do not behave in this manner."
"Although I just made an appointment for someone to come out and see if they could do what we want, it was very easy to do."
"Quickness of response of contractor. Think three were notified one responded. Angie's I had to call and only one bothered to call back, but he did not even give me an estimate."
"It auto connected to one pro but I could not contact the others that were supposed to be there."
“We're sorry to hear this, we encourage our pros to respond quickly and honor appointment times. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”
"Great service. Had trouble going back on the site"
"Love Home Advisor, use their service for all of my house upkeep or spur of the moment maintenance needed. I've also used them for my elderly parents who still use yellow pages and live in another town 5 hours away and needed a professional asap. I was very happy to have an easy solution and gaving them phone numbers of 3 companies. Thank you Home Advisor."
"I have had positive experiences with the HomeAdvisor.com site and the service professionals I selected from the site. So far, each company has been professional with reasonable costs and timely completion of the work."
"Home Advisor helped me find a great AC guy to help me on my budget"
"I love thiseeing site....it's so difficult to find quality workers to even respond. You are a great resourse!!!I might suggest that"
"I couldn't ask for better help!"
A rep from HomeAdvisor, HASupport, has responded:
“We're sorry to hear this, this isn't the type of interaction we expect you to have with any of our pros. We're here to help, please send info to emailus@homeadvisor.com and a rep will reach out to assist you. -HASupport”