"I would like to speak directly with a pro before scheduling an appointment."

"Friendly, courteous and professional"

"Felt vevertyy secure hiring a stranger that had a good record with Home Advisor. Also fet secure that I had Home Advisor willing to stand by thier recommend tradesman and Companies."

"contractor not returning calls or supplying bid"

"Generally good. Scheduled an appt for a tues, but they showed up on a Mon which was better for me. Little difficult to let you know they already came. Numerous reminders are a bit annoying"

"Very good Minimal advertising, distractions or bloat questions"

"Received an appointment on H.A. from a contractor. Four days later (over a weekend) contractor said he was too busy to come.Called H.A. for more names. Was referred to another number of a contractor whose mailbox was full. Called H.A. back, told agent it was an emergency. Connected to another contractor who was nice, but had no appointment for 10 days.Quite obviously, H.A. was no help at all in providing for my needs."

"Easy to use and provides helpful information."

"Made it easy to find local companies for the specific projects"

"Air Conditioner not working. Wanted ideas how much repair would be. I had to call many contractors on your site. Thumbtack takes precise info and has the contractors contact me. Much easier and less time consuming."

"Easy to use. I was impressed that I was even called to see if I needed any assistance or if I was happy with the service rendered"

"My general experience with Home Advisor was excellent! I was able to locate someone qualified from this area and compare bids."

"There is no way on you site to inform the pro of your preference of how to be contacted. I am hearing impaired and to talk on the phone I need on special equipment so I prefer e-mail contact until after deciding if I want the 'pro'. Home advisor gave my information to a 'pro' and he started started calling and I do not answer unknown numbers. He left a message after his 3rd call so I returned his call, no answer and voicemail was full! I knew what company due to the voicemail and I contacted them again requesting I be contacted by e-mail, that afternoon 2 more calls from their salesman. This continued for another day and I recontacted the company and again asked to be contacted by e-mail or text. Next day the salesman calls again. I decide I don't want to hire a company who can't follow my instructions. This was the only company that replied via Home Advisor and when I returned to the site for if nothing else a list of painters I was lead to letting a 'pro' contact me."

"Last 2 projects have gone great"

"I received a quick response from two people. One came out yesterday and diagnosed my problem. Due to the age of my appliance, I decided not to put any more money into it."