"Home Advisor is a complete scam for contractors. They only care about their contractors paying them, whether the lead is good or not. I have received more bad leads than good. Because they don't verify their customers. Overall, I think it's the worst lead based service out there based on how many false and bogus leads they have no problem charging the contractor for. And the vast majority of them are NOT cheap. They range anywhere from $15-$120!!! The contractor does not get a say whether or not, he or she would like to accept the lead. This results in bad leads coming through all the time that the contractor get's stuck paying for. Whether the customer did not input valid information, purposeful or otherwise, another business is scouting out the competition, or the customer is simply just inebriated on a Saturday night playing around with internet, and consequently, contractor's pocket books. It's a long, painful process to get refunded, that only sometimes works, and the automated system they have in place that is supposed to make it easier, simply doesn't work. None of this matters to them. Because of this, they can't offer the cream of the crop in contractors, but just unsuspecting start up company's. Once a company gets a good reputation, and has been in business for a while, there is no sense in letting Home Advisor steal from your bottom line any longer. This makes Home Advisor almost as bad for homeowners as contractors. Because the homeowner is not getting well established, good contractors to choose from. Contrary to how Home Advisor tries to market itself. Angie's List has much better contractors available. I would not recommend any homeowner, or contractor utilize Home Advisor. All you have to do is look on the web for reviews, or their BBB complaints to see that the vast majority of businesses agree. They are littered with complaints and bad reviews. I would not be able to stay in business like that, why can Home Advisor?
"

"This is the biggest hoax.. I'm a small business and invested in this as a viable option to bring in more work.. it worked in complete reverse.... they took so much money from me and it resulted in one project that barely made any money. They don't support or help you, they keep telling me it must be something we are doing wrong... they are the only ones who make money .
They have put me in a bad way with my small business and there only course of action is for me to spend more money on more services with them.. DO NOT USE IF YOU ARE A SMALL BUSINESS, YOU WILL LOSE MONEY..... NO DOUBT... more then half the leads never answered a single phone call.... a third of my leads wanted to ask a question and the rest found didn't even know why I was calling...
I paid $75. For a lead to answer a question from the customer...

DO NOT BOTHER.....

My company is Green Digital Av
My name is Rick Rodriguez "

"I've tried 3 times, and not 1 of the contractors listed ever contacted me. A query to home advisor customer service yielded the following statement , oh sometimes you have to call them yourself. Wait ! what ?! Then why am I using HA ? In the past I've googled contractors, read the reviews and called them myself. I thought this site would help in that long process. Home advisor sells off your email, and phone #. THATS what they're there for. "

"DO NOT SIGN UP WITH HOMEADVISOR! We signed up as a small cleaning business. Home advisor sent us a bunch of fake leads. We did some research on one of the leads that came in and found out that the person was deceased and they were from a completely different state. I couldn't believe it! They credited us for that lead but that didn't stop the bogus leads from coming in. Most of the time the call back number for leads were disconnected or we could never get in contact with anybody. DO NOT SIGN UP WITH HOMEADVISOR! They are a huge scam. When we finally canceled the service they were so rude and so unprofessional. They tried to make us pay for a balance we did not owe. One rep was supposed to give us credits for the bad leads but he didn't notate our account so we were stuck with the balance. It was a big mess. DO NOT SIGN UP FOR HOMEADVISOR. "

"I approached Home Advisor against my better judgement, That's on me. I thought they would be Different from other So called Services. Well after 40 Years in Business and 24 Hours later I now know how Dishonest this Company is.
Nothing the Marketing Rep. Stated was True, They attempted to take over our Business, So they would have the Control and Attempted to make appointments that were Cancelled by a Property Owner 6 hour earlier in the day, AND CHARGE US FOR IT.
They also attempted to Charge our American Express Card with Leads we Did Not Accept and On & On. They attempted to Add a New Phone Number so they could control Our Business. Our Phone was ringing at 11 pm. last night from their employees.
They Disrupted our Office at least 3 to 5 Times Every hour and if we did not answer they would hang up and call back within 10 seconds.
I could write a Book about this so called business and it would take you a Week to read it.
Our Last Words.
DO NOT EVER PUT YOUR BUSINESS IN THEIR HANDS.
"

"Today the plumbing problem was the toilet:( I have used Vegas Plumbing several times over the past couple years and my experience is the same every time. They call you back promptly, they arrive when they say they will and even give you another courtesy call when they are in route, every time they have come prepared for the job with the correct part that they think might be the problem. I have never had to call them back to correct a job that they have done. They are knowledgable and obviously like what they do for work. I am a senior citizen and consequently have been 'ripped off' in the past. Check out Vegas Valley when you are getting bids, they outbid others, work efficiently and will be a pleasure to have in your home.
Happy customer Mary"

"Hi I am a contractor who currently uses Home Adviser as one of my lead sources. I usually don't write reviews but when I saw all the negative reviews I felt duty bound to voice my opinion. I am with them for over two years and I felt that for one thing they where extremely transparent with all their charges and what I could expect from them as a lead generator. I Must admit that their fees are a bit pricey and I do get some bad or bogus leads which in most cases I got a refund for. But overall they delivered exactly what they said they would.
My word of advice is to tweak the categories that they have you down for and eliminate the more pricier ones and just keep the smaller categories. Once you are speaking with the customer you can upsell the bigger services that you offer."

"I'm the owner of Majestic Innovation Contractors we have been with HomeAdvisor since 2003 when they were called service magic we have had great success with this company and they have improved tremendously but I will confess it you follow their advice and do outstanding service you will succeed thanks Earnest W"

"This company its a scam they yes took your money no guaranties and the leads all of them are incorrect I never get a response thru email, phone or text, that "suppose leads"because home advisor make up the contacts yes to charge for each lead no matter what.
Do not sign up with this company. they are a fraud."

"Many of Home Advisor's leads are bogus, but yet they still charge their clients considerable fees for the leads even when they know a lead is not legitimate. The leads add up quickly. Many of people use Home Advisor to obtain free information, but don't want to be contacted by a contractor. But the contractor still gets charged for the lead even though the customer does not want to be contacted. May leads come to with the wrong address of the property. Sometimes the property is located far away in a different state because Home Advisor asks the user their address rather than the address of where the work will be performed. For a home inspector such as myself, usually the address of the property to be inspected is different than the persons current address."

"This costs the business owner either way is drives costs up for all by doing this pay for a lead stuff I wish homeowners knew this is that type of service when they go on to get a quote. Most reputable companies don't participate in this "

"They are sending many lead but leads are not real. They charging 17-25-37USD from each lead.
we got 11 leads and we paid more than 200usd but nothing we get.
and I paused leads but they charged another 59usd for helpdesk. What the help desk is we do not know. Later I searched about it, Something you should be sign in but we never sign in.
Anyway Home Advisor bad company."

"I received and call from them. 7 in fact. I kept hanging up. I don't appreciate belching in my ear, the caller talking to someone else, someone saying hello 6 times fast and not listening for a response and a smart mouth comment when I said I didn't need their service."

"Signed up for a "Corporate" program and sold a line of crap about how easy it is to get a credit. Yes, the first credit is easy then the system tells you "you have an abnormally high amount of credit requests and we'll look into it." to which they then conveniently deny all credit requests. I have to spend hours of my time calling in going over each one, demanding a Supervisor to finally get a credit. P.S. they won't refund my money and let us out of the program. It's almost more work than the money we pre-paid so considering just shutting it off and let them keep the $1000 we bought... for nothing. Lesson learned."

"I shoulda known that anything you have to pay for is a scam, but these guys sure are smooth talkers. Beware, and don't fall for their line of bull. They have sent us dozens of scam leads, have charged us hundreds of dollars, and we are now in the hole on this whole ordeal. I shouldn't be surprised to have ran into people like this in the crazy world we are in, yet somehow I am. I also can't understand why you would target small business owners. These are family owned and operated. We are doing our best to run an honest business, and provide the best service we can at affordable prices to keep it a successful business for our children to someday inherit and run. We take pride in what we do. Its not 'just a job' to us. People like this make it difficult to keep a small business running when they steal from us. Which is exactly what they have done. We tried canceling once, and they offered to refund us $200, which,by the way, we never recieved. And on the last credit card bill, they charged us $23 for an mhelp desk, which we never even signed up for, and upon calling about that, the guy we talked to "wasn't in the conversation", so he "couldn't help us". We're evidently stuck paying for that too. Well home advisor...I hope you enjoy the money you made off of us in the most dishonest way could. I pray you at least do something generous with the money. Maybe donate to charity or give to someone in need. Make something positive out of your poor choices. And please know, I will be warning every small business owner out there about you, and letting them know they'd be better off "making those donations" themselves. Best of luck to any other company you try to scam. May they smarter then we were. "