ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.72/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.47/5
Customer service:
4.52/5
Return/Replacement policy:
4.41/5

Verified
5/5

2021-07-01

Home Advisor, Our Go-To Source

"We have used HA a number of times, both in our own home and in my elderly mother's, out of state, each time securing the services of a quality provider at a fair price. Most recently, it was a challenge to find a service that could handle not only a straightforward tile and grout cleaning, but also cosmetic repair without having to pull up and replace tiles. HA to the rescue: We were able to find a top quality servicer, who could handle not only the more routine aspects of the job, but also the required artistic/aesthetic repairs, and the results are dramatic. HA continues to be our go-to source for any home-related job, and we expect to continue to rely upon it for referrals and recommendations going forward."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2021-06-29

Window cleaning

"Alex did a great job. One bedroom window was not cleaned though"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-28

Garage door opener

"Got repair person right away "


Verified
5/5

2021-06-28

Excellent Advice and Quality Recommendations

"Great service with the customer in mind. Beats using search programs and results provide a choice of companies to consider. I haven't been disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2021-06-27

Compare all offers of service.

"I am very happy with our particular choice among the available companies. The service man was knowledgeable and efficient."


Verified
5/5

2021-06-25

Convenient

"Great way to find workers worth hiring"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-06-25

Great!

"Very good customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-25

Great way to find reputable help

"Easy to use. Fast results."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2021-06-25

"An amazing resource to find your home care needs."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-06-24

Flooring

"Excellent referral;hired one of your recommendations"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-06-24

This time was different. Got someone great. In the past, I posted jobs, but no takers.

"I had electrical trouble. Only half my lights worked. The guy came, gave me a reasonable estimate, started right away then came back the next day to finish. I knew what needed to be done because the electric company came out to see what was wrong. Corrosion in the outside box since I live near the ocean. I had interviewed 4 other before getting Jbertone electric. They all told me a story, tried to break my box, tried to make the job bigger than it was.
The whole process was very efficient, no bullshit, scheduling, waiting, assistants. He just knew what he was doing and did it quickly. I can't say enough good things about the guy and the process. I think Angi's list and Home Advisor merged and maybe that's the reason I was able to get good help. In the past years, I had posted jobs but no takers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-06-24

Quick find

"I found a contractor to do my paving job very quickly. Home advisor called me to follow up. Really valuable service."


Verified
5/5

2021-06-23

Fast

"I got a call from a reputable company 1 hr after submitting my request. I hired them. they came out same day and fixed my problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2021-06-23

TERRIBLE

"DO NOT UNDER ANY CIRCUMSTANCE USE HOME ADVISOR . SERVICE CALL CENTER OPERATED BY HARD TO UNDERSTAND BARELY ENGLISH SPEAKING FOREIGNERS. I CLEARLY REQUESTED 4 PEOPLE TO MOVE A HEAVY A FRAME SWING. ONE GUY SHOWED UP, HE COULD NOT DO THE JOB BY HIMSELF. HE WAITED FOR OVER AN HOUR FOR SOMEONE TO SHOW UP TO HELP HIM, NO ONE SHOWED UP. THE JOB WAS NOT DONE AT ALL, AND TO MAKE MATTERS WORSE HOME ADV ISOR CHARGED MY CREDIT CARD. WHICH I WILL DISPUTE WITH THE CREDIT CARD COMPANY. AGAIN, DO NOT USE HOME ADVISOR, THEY ARE A RIP OFF, UNRELIABLE, NON RESPONSIVE AND DON'T RESPOND TO THE CUSTOMERS REQUST CORRECTLY."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-06-23

Lifesaver

"My husband had called other tree experts and never got a call back. Saw them on Facebook and thought I would give them a try. Boom! Within an hour we had a call and S&S came out and gave us an estimate. They were very reasonable. We had a tree and our daughter had a tree that was in real need to come down. They did hers first and coming back to do ours. We prayed for someone to answer our calls and HomeAdvisor sent S&S to us. Thank You!!"