ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.72/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.47/5
Customer service:
4.52/5
Return/Replacement policy:
4.41/5

Verified
5/5

2021-01-15

Foundation inspection

"Needed and found an excellent inspector "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-01-15

Lawn service

"hire Trinity Lawn Care services and they were AWESOME!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-01-15

Great service!

"Best service you could get!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-14

Good people

"I have used Home advisor 3 times now for 3 different projects. I have had the best experience with all 3 contractors!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-01-14

connected to the right place

"I had an issue with my radiators leaking. I was connected to a plumber near by that was able to get to do my job well, fast and for a reasonable price. I will be looking up my next job on HomeAdvisor also."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-01-14

Presented excellent suggestions

"Home Advisor presented us with excellent companies to choose from"

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2021-01-12

Only one vendor responded

"Poor follow up on their part. Excellent vendor!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-01-12

My Go-To!

"This is my 4th or 5th experience with HomeAdvisor and I couldn't be happier. Each and every time, I have been referred to very professional, competent, and well-priced companies. This time I used Benjamin Franklin Plumbing to help with a leak in my RO system. My technician, Carlos Garcia was so helpful in giving me the necessary information I needed to make a decision to repair or remove. I'm so grateful for the advice and am pleased with my decision to remove it (25 years old!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-01-12

Central vac repair

"The gentleman that helps me was very helpful and knowledgeable "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-11

A Great Place to Find a Real Pro

"The service provided me with a licensed professional that has earned my future business."


1/5

2021-01-11

DANGEROUS - NON PERFORMANCE

"I contacted Home Advisor as my plumber had retired. They recommended an individual - not a company. This man made me uncomfortable so I did not accept him. However, he unexpectedly showed up at my door and scared me to death. Evidently Home Advisor gives out your address even though you have not agreed to hire the individual. I will NEVER contact them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-01-14
A rep from HomeAdvisor, Customer_Care, has responded:

“We're sorry to hear that your experience with both our site and the pro has been anything but positive. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. That being said, we do not encourage our pros to show up to anyone's property unannounced. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. If you would like to speak to a rep, please send your contact information to emailus@homeadvisor.com and a rep will reach out or call Customer Care at 877-699-4736. -HASupport”


Verified
5/5

2021-01-09

Great service!!!!

"Got an email, responded to it and got several calls and texts within minutes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-09

Fast response

"Once I submitted the online form, I received a call within 10 mins."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-08

Nice to find workers if you don't have connections

"I trust the power of many peoples voices. You never know who to trust when you are looking for contractors so using Home Advisers with ratings is reassuring "


Verified
5/5

2021-01-08

Very good

"When I was looking for someone to come and cut a tree down in my yard I wasn't having any luck getting hold of anyone. I filled out this form on HomeAdvisor and someone called me in what seemed less then an hour. The job was done the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges