"great website. quick, easy!"
"this is one of the worst internet shopping experiences i have ever had. first, i was given the wrong advice when i called about ordering my product over the internet. of course, there is no documentation of the phone call because i placed the order online instead of on that call. i have had the wrong product delivered twice, and the right product delivered twice but both times it was seriously damaged. ups is now coming to pick up the last damaged item for return but they are hassling me about inspecting the package before pickup. what a nightmare. i will never order another thing from your website."
"The light fixtures were very nice for the price. I felt like they were a perfect upgrade! I was pleaed with the pricing and appropriate packaging for the lights. Thank you."
"My husband and I are remodeling the three bathrooms in our home and ordered three Toto Drake toilets. We found HomeClick through an Internet search and were impressed with their prices which were the best compared to all of the other online stores. When the toilets arrived, we were quite pleased with the quality of these toilets and our contractor, who is very familiar with the Toto brand, told us that the price we paid was exceptional. After ordering these toilets, we placed another order for a Toto pedestal sink and a Toto faucet. I also want to commend HomeClick's sales department who were all so personable and helpful. "
"Contractor placed order for Panasonic bathroom fan FV-11VHL2. One week later xxxxxx.com has same fan $61.00 cheaper. HomeClick will not pricematch and charges 15% restocking fee, so add return shipping and this negates the $61.00 savings. I will not be doing business with this company in the future. $61.00 is a significant difference in price to not be addressed. Be sure that you have purchased correct item at best price otherwise you are SOL with this company.
This is a reply to the merchents reply.
xxxxxx.com recently offered 40% manufacturer instant rebate off all Panasonic items pricing this item $61.00 below your price. At $286.00 from your site, $61.00 is a significant difference to not be addressed by customer service. I would not have posted original complaint if xxxxxx.com was more expensive then Homeclick"
"This is my 3rd order with HomeClick. Always reliable, fast shipping and great prices. Feel safe when you spend your money here."
"Ordered an item listed as "in stock and ships in 24-48 hours". I placed the order late on the 23rd and they didn't shipped the item until the 29th, and without any notice whatsoever. They also run a perpetual "free ground shipping" ad on their site that "ends tonight at midnight", but it's there every day. Their customer service dept. gave me a 10% credit and apologized, so all is well. Product rec'd in good order."
"Customer service on the phone seem good. However they need to ensure that the computer system is updated. I asked for changes to the shipping address and it did not make it to the shipping office. Also finding out the status of a item is quite difficult. It appears that communication with the warehouse, customer service and website is lacking. "
"I found the best price on the sink at HomeClick; the rep. I spoke with on the phone was very helpful; the sink arrived quickly and is now installed and looks terrific."
"I am very happy with my purchase of a medicine cabinet from Homeclick. It was double boxed and arrived very quickly after I ordered. The communication emails were timely to let me know when they received my order, and when they shipped my order. The pricing was the lowest around for this item and I received free shipping. I will buy from them again and recommend them highly based off of one purchase."
"I recently purchased new hinges and pulls for my kitchen cabinets from Homeclick.com. I found exactly what I wanted, and the price was signicantly lower than anywhere else I checked, plus I got a discount and free shipping. The order was processed quickly and I received the products in about a week. Thanks. "
"i am pleasantly surprised. i ordered a two-piece toilet from homeclick and one of the pieces arrived shattered. i called in and they sent me a replacement. i was little concerned since most of the internet vendors are great until there is a problem, but this purchase really worked out fine. "
"The Phone I purchased was the best price on the internet. It arrived in perfect condition and in a very timely manner.I will be checking in from time to time for my home needs. "
"Great experience! Excellent product, price. etc. Shipping and packaging exceptional! "
"Great store. Low prices. Fast shipper."