"Items arrived in a timely fashion, were well packed and installed easily. Added nautical flair to house. Will use HomeClick again."

"Homeclick have a worst customer services. I still weight my order already around a month."

"Price was right and the product arrived early and in good condition. What more can a customer ask for?"

"Great prices & products. Descriptions of products very accurate. Kept me posted on shipping details. Will definitely shop here again!"

"We are delighted to have found Homeclick.com! We've never bought a toilet via the internet before, but the result has been great. We love our new Toto Drake and the price was the best we found anywhere, saving us about $100. The free shipping is a wonderful service and our order arrived promptly, on the date promised, in perfect condition. We will not hesitate to use Homeclick.com again."

"I've ordered lots of different things throughout the years here and never had any problems. But this last order I had to change quantities and they really went out of their way to help. They also gave me the same discounted price I'd had on the original order and free shipping. It was much appreciated. Good customer service, good prices and good selection. I will definitely be back!"

"Very disappointed for POOR customer service! I ordered a gas fireplace log set to be delivered by December 8. I then received one email stating that the log set would be delivered 12/15. No delivery as of 12/20 so I began calling, could not tell me anything about the order status and would not return my calls. Tried to cancel order and was refused. Log set did arrive 12/27. "

"Homeclick was an excellent on-line store to shop at. It had the lowest price for iJuke and the shipping was free. It also arrived way before it was expected. In fact, I was skeptical at first because the price was so low. I thought it had to be some type of scam. I definitely advise folks to check them out first before going elsewhere."

"Poor customer service. Site does not deliver when promised. Find a different vendor for the product you need.
The order confirmation email stated the fire place doors are estimated to ship on or before 12/21. When the doors hadn't arrived by the 28th, I contacted customer service the agent told me she needed to check with another department and would email me a status.
As of today 1/4, no doors and no update from customer service. The agent today indicated the doors had not shipped as yet and may ship by next week, that is a long time from "on or before 12/21".
Not only am I dissatisfied with the delay, I am frustrated with the poor customer service. I should be getting an update when the order didn't ship near the indicated ship date but I should have received the email from agent last week.



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"Homeclick was easy to do business with. I found the best price for the stove (typically going for about $100 more than what Homeclick offered it for. Additionally I got another discount, bringing the price down even more and they threw in free shipping. A very good deal.
My only complaint is with the delivery company that you partnered with - they were truly difficult to deal with. We set a date/time for delivery and they simply didn't show. They didn't call to tell me, so I spent the day waiting. I called them, rescheduled for a morning delivery 3 days later and they again, didn't show. I called and they promised an afternoon delivery and a call 30 minutes prior to the truck arriving, so I could go out and run errands. Well, they did show up at 3:00, and fortunately I was home, but they never called as they promised. Terrible experience with them. I recommend using a different delivery service. "

"Fantastic pricing! Quick delivery!"

"This was exactly what I ordered. Great vanity mirror and not the same thing that you see if all the home stores."

"Low prices, free shipping, delivery was quick. Toilet tank delivered broken, upon proof of breakage customer service replaced item. Good merchant. "

"Received a toilet, that had a hairline crack in the tank. The customer service rep was polite and helpful, and stated that I need to contact the manufacturer to get an authorization number, then call back to get an RMA number. Manufacterer did so immediately, and Homeclick began processing it immediately. There was some delay in sending the replacement product since processing was going through only one person. I did get another tank eventually and everything is now Super!"

"item arrived quickly. Great service. "