ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-02-05

"Great site, easy to navigate. Excellent product line, upscale and diverse with pricing better than or equal to competition. Service could not have been better, especially when we required support due to an order error on our end. Porcelain is very fragile and shipping clearly took that into consideration. Thank you for an exceptional on-line shopping experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-02-04

"I have never been ignored by a merchant as I have with Home Click. I rec'd an order of cabinet pulls and attempted to have two installed and both cracked on installation. I have been attempting to return the entire order, but can't seem to get a response from Home Click. I first sent an online request for a return authorization #, per their website return policy and have since left two voice mails, to no avail. I finally tried calling again one week later and spoke with customer service who sent the request to the return dept, but I don't have much confidence that someone will contact me within the 2-3 day timeframe given. Very unfortunate service with this merchant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-04

"i have made several purchases from homeclick.com and i have been happy with all products and customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-02-02

"It has been nearly a month since I ordered my "In Stock" items. I still have not received them. What I do receive every three to five days is an email with another "We apologize but the delivery has been delayed" message. It's ridiculous at this point how many times the order has been delayed. Customer Service's only explanation is that the item ships directly from the manufacturer, and they have no control over how long it takes them to ship it. Makes me wonder how they can advertise it as "In Stock" when it obviously isn't. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-01

"I'd definately recommend Homeclick to anyone looking for cabinet hardware. They are rationally priced & have all matching pieces example pulls, knobs AND cup pulls from the same company. They go the extra mile to insure the product arrives to me. This was not my 1st order, won't be my last as Homeclick makes online ordering seem so effortless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-01

"We are extremely pleased with our new Toto Drake Elongated Two Piece Toilet; it's compact and streamlined, has a simultaneously powerful and quiet flush, and is quite water-efficient. Do note that the seat must be ordered separately (we missed that). Order the slightly more expensive soft-close seat, which is an engineering delight; you simply cannot slam the seat down.

We knew we had made the right decision when our plumber commended our choice in a toilet.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-31

"This is my first HomeClick purchase and I'm very happy with the result! The medicine chest arrived well-packed with no damage-- and considering the mirror is huge, this is no easy feat. Homeclick was responsive to inquiries about delivery and clear in their communication. I'll definitely work with them again-- in fact, we're waiting on two other orders! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-30

"I purchased doors for my fireplace. The item was shipped securely, arrived on time, and was in perfect condition. This was a very smooth transaction"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-29

"I received my CD recorder in just a few days. It was complete and worked fine. The discount and free shipping were a bonus. I am extremely pleased with HomeClick. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-28

"I am pleased with the service I received from Homeclick. I ordered a Toto toilet to put in a newly finished bathroom, and my contractor discovered a crack in it after he had it half installed. I reported the problem to customer service, and the representative asked me to email her a photo of the damage, which I did. I was expecting a hassle at that point, but HomeClick shipped a replacement tank with no argument. The new one works like a charm. Long story short, I am happy with HomeClick and will continue as a customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-23

"The T.P. holder came incredibly fast and was exactly what I had ordered, in perfect condition, and the best price I could find, very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-22

"The ordered item arrived when promised. I was amazed at the level of protective packaging. It filled two 55 gal. trash bags and required a special trip to the town dump. (I'm rural; no pick-ups.) The lady that took my phone order was a total professional. She was most helpful in explaining the benefits of the unit that I chose. My plumber being familiar with the ToTo Drake, had it installed faster than I predicted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-17

"Item arrived reasonably quickly, in perfect condition, and easy to install. Not exactly the color that I hoped for, but it still looks very good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-17

"I was nervous about ordering a toilet online and so relieved when it shipped by the date promised and arrived in short order in perfect condition. I'm very satisfied with my experience with HomeClick. I couldn't ask for anything more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-15

"Excellent. Low price. Quick delivery. Will use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A