"I just received my order today 4/23/15. I was not happy with the way they packed my package. They put it in a big box with out any cushion. When I got the package one of the item was damage and I had to return it to the local store. I waited for eight days to get my order and this is what I get. They told me to reorder again but I'm not going to reorder again from this store.
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"received quicker than delivery date"
"Delivered quickly, though it was pricey."
"On the 17th I ordered about eight items and they were picked form the shelves and brought to the customer service desk.
I checked the bag and one items was not correct. They went to the shelf and got the correct item. I was happy. I bought two other items while I was there. All in all I had a good experience and would do this again. One think I would suggest is that they connect my credit card or my account to my Tax Except status. I have had to come back to the store twice this year because I forgot to tell them we are Tax exempt and do not charge tax."
"As ordered and delivered quickly."
"Pleased with the purchase . "
"fast online service, great customer svc at pick up store"
"My garage cabinets were delivered yesterday. Probably the easiest shopping experience I have had. Everything done on line, price was very good, follow-up on line and by phone was precise and timely. Plus, they arrived a week early! "
"The 40 inch pull behind lawn aerator arrived within five days from the order date. All needed parts were included and directions were informative and adequate. The aerator parts appear to be made of quality material and I am anxious to try it out. "
"I had read the reviews on this product before purchasing. Made my decision to go ahead and purchase since everyone had said the damage they came across was minimal and fixable. Was not expecting our product to have the amount of damge it did have for the price paid. There's no damage to the packaging so you can clearly tell the damage is done before it is packaged. You would think after all these complaints the manufacturer would have better quality control. Wish the casters locked. And the drawers seem to find a way of rolling open if not locked. Hmmmm, but hey, the product I guess isn't all that bad for a starter piece...."
"good website, easy to purchase online, prompt delivery"
"Easy to use web for buying...ordered for pickup in another state and was very efficient and easy."
"Home Depot did an excellent job, but the product was below expectations. "
"Easy and comfortable. Order arrived within 5 days. "
"Started renovation 3/16/15. Double Front Door ordered 3/19. ETD of 4/10-16. By 4/10 couldn't get any information on ETD. After hours/days of chats and emils, finally got ship date of 4/16, no ETD. Then 4/16 got ship date of 4/17, no ETD. Finally got Email 4/19 that it shipped, no ETD. More emails, ETD given of 4/24-25. No info on communication prior to delivery. Tried finding out if will be notified. New ETD 4/27. Wondering if I will ever see it! Too stressful with full renovation going on!!! Home Depot does not stand behind large items they sell!!! Vanity ordered 4/1, ETD 4/22-4/27. On 4/23 order mysteriously CANCELLED with no explanation! Old vanity ripped out, walls moved, flooring modified and now no vanity!!! Do not order large items on-line from Home Depot!"