"Took too long to receive the item."
"The website shows the Rohl sink that I ordered was in stock when I made the purchase. Now the item is back ordered for a month. I called customer service to cancel the order due to the delay and they were of no help. I even emailed customer service but there is still no response. I had to call American Express to have them cancel this order. Home Perfect is terrible and is my worse online retailer encounter! I will never order from this website again!"
"Great prices but my order still hasn't been completely delivered. The faucet was out of stock but arrived at at Home Perfect's store last friday and still hasn't been shipped onto me. Their live chat said it would ship this week but its Thursday and I still haven't received any tracking information."
"Quick delivery. The box arrived without any damages. "
"I paid for two Hansgrohe faucets and got one. I have gotten no help from Sean in the customer service until I put my husband on the line and they told him another one would be shipped. At this time, I do not believe that. I have filed a dispute with my credit company and next I will file a complaint online and with the Better Business Bureau. If they are not going to have good customer service they do not need to be in business. It is not worth the cheaper prices because now I am worried the products will not work. I read 62 complaints about this company after the fact and wished I had read them first because I would have stayed away from them. I finally received the other faucet and will upgrade to neither satisfied or dissatisfied only because I had to fight to get this faucet. Will not do business with this company again"
"I think stuff is still not sent out yet. they said it is a back order, but never mentioned on the website. and on 6/18 I contacted with, they said 6/23, now 6/25 I contacted them again, they said two weeks later. "
"Shipped directly to builder, no complaints."
"Delivered promptly in good condition"
"I was looking for a specific Blanco kitchen sink but put off by the over $600 price the local "professional" plumbing supply store wanted. I found it at almost half the price with no shipping costs or tax at Home Perfect! It arrived sooner than expected & looks terrific. THANKS!"
"The price at Home Perfect was about the lowest I could find after considerable price shopping, and their website had the sense to tell me which valve I needed for the shower trim I was choosing. That was very helpful, thanks Home Perfect! Fast shipping, too. I would definitely shop here again. "
"Very pleased with the experience!"
"The order was easy to make. We contacted the company with questions before the purchase and they were very informative. Package was received in a timely manner with no problems."
"Home Perfect had the best pricing that I was able to find. By using a customer service rep Christy , any problems which come up are quickly resolved thus giving me the best of both worlds, unreal pricing and great customer service."
"This is the first time I have ever had a problem with a product from Home Perfect. The faucet actually was defective. I had to send back because I was on a time crunch for a job installation but I sent it back and they refunded me without a hassle! Great customer service! I will definitely order from Home Perfect again!"
"I called them and they need lessons in quality customer service. "