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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2014-06-05

"The package was received undamaged, but the product box inside was crushed. The product box also didn't have any packaging inside of it to protect the product. We are not sure if this was a return or if there are missing pieces?

I sent Home Perfect an email and haven't heard back from them yet.

BL
"


Verified
1/5

2014-06-05

"It's been a week since I ordered, I have received nothing except an email telling me my product is in stock, and my order is 'pending'. "


Verified
1/5

2014-06-05

"Said item in stock then they email to say it'll be at least a month. No return yet..."


Verified
5/5

2014-06-05

"Fair price, outstanding service, great communication.
Could not be better!
Purchased a Hansgrohe bathroom faucet. Their price on this item was the best I could find. They shipped quickly and safely, providing a tracking number to follow it
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
1/5

2014-06-05

"It is now June 5. My order has not been shipped. i have received no notification. when i called today, the customer service rep said it would be shipped next week. I I DO NOT BELIEVE HIM. I THINK I AM BEING LIED TO."


Verified
5/5

2014-06-04

"Found what I was looking for at a good price. Site provided easy ordering with good follow up communication."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-03

"Very happy with the product and service. Commendable!"


Verified
5/5

2014-06-03

"did a wonderful job, order as expected on time"


Verified
5/5

2014-06-02

"Shipping was as expected.
I did have to call to receive tracking information, but it was emailed to me immediately and actually arrived next day. Product arrived damage free.
I would order from this site again.
"


Verified
5/5

2014-06-02

"The live chat experts are very helpful. I am a first time home-remodeler and have no idea what I'm doing or supposed to be looking for. The experts are very patient and gave me all the information I needed and more. Thank you Home Perfect Experts!! You also can't beat the prices here. This is definitely my go-to website for our home remodeling purchases "


Verified
2/5

2014-06-02

"My shipment was stalled from shipping for some unknown reason. I sent an e-mail to ask why and never got a response! I have not received my shipment yet, expected today, however I pray that there will not be any damage. Your requirements for shipping are unreasonable - hopefully my shipment will arrive undamaged, but if not, I am most likely going to be in for a fight between your company and the shipper."


Verified
1/5

2014-06-02

"After realizing that I purchased the wrong drink fountain I called to cancel the order but was told it already shipped. After looking at the tracking of the package I checked times schedules and found that to be a lie. Now your going to expect me to pay shipping and restocking. I cant work with dishonest customer service dept."


Verified
5/5

2014-06-02

"It seems that our sink was packed very carefully and since we will have our countertops installed next week, we haven't taken it out of the box yet. It looks beautiful and is just what we wanted. Delivery was prompt and dependable. Thank you."


Verified
5/5

2014-06-02

"Great price, quick shipping. Very pleased."


Verified
4/5

2014-06-01

"The delivery was very fast and the price is very good too. with that said, I have to say that I will buy from others like Amazon in the future instead of here, b/c I ordered a tub spout that does not work with my plumbing settings, and I ordered a different model to replace it from your site; not only I had to pay the shipping, but also the restocking fee for the original part I had to return."