"Chatted with someone online that told me that the item was the correct replacement. When item showed up it was the wrong item. Had to make several phone calls to get the correct item and then was charged shipping to send the wrong item back, that was their fault for sending it in the first place."

"Nico at Home Perfect is the best! I placed an order in the morning and the part was a town away by the next morning, with no extra shipping fee. On behalf of myself and everyone else at our children's mental health clinic I really want to say thank you to Nico and the folks at Home Perfect. We've been without heat for almost a full week now, and this part will make the difference for all of us. Previously I placed an order with patriot supply, on the phone their rep *assured* me they had it in stock and it would be delivered via overnight delivery (for $200 extra shipping fee, plus the part was over $180 more expensive there) - Patriot then emailed us two days later to say the part was out of stock and would not be available for 7 to 10 days. I can't tell you how much we appreciate Nico and Home Perfect, during the past Artic cold spell we had, we've had to cram into small rooms with space heaters and worry the pipes would freeze! These guys really went the extra mile and we all appreciate it! I'm not in any way affiliated with this company, I am a clinical psychologist in Hartford and I have no financial interest in either company. This is not a biased or coerced review, I am just telling you from the bottom of my heart that I appreciate what they did for us."

"My Robern medicine cabinet arrived very quickly and in fine condition. Given the good price and free shipping, I couldn't ask for more!"

"great price and service. thanks !"

"Always best prices online!!! "

"very pleased with price and delivery time"

"Delivery arrived in good condition. Only issue was the inability to track the delivery status on the order. Once shipped, the order seemed to be out-of-scope for the vendor."

"I was disappointed that the product was on backorder. "

"I called customer to check on an order and was informed that it was on backorder. I asked to cancel this order, followed up with an email, and my request was answered right away. Thank you."

"Quick service was greatly appreciated and reasonable prices on items purchased."

"I ordered a replacement part for my kitchen sink. I received an email two days after the purchase that it was backordered and won't be receiving the piece for 4-6 weeks. Wish I would have known that before ordering."

"notified of a month backorder after the order was placed
"

"Wrong part, charge for shipping, charge for re stock, spent money I don't have for a part I didn't get."

"Quick, accurate shipping. Great price. Excellent service"

"Product arrived very, very late. "