"Arrived in good condition & on time."

"Just spoke to Dean via online chat. He was extremely helpful. He answered my question and was clearly empowered to make customer service decisions without consulting a higher power. He was prompt in his responses and very friendly. Because of my interaction with Dean, I would purchase again from Home Perfect in a heartbeat!"

"Met all expectations. Arrived on time and in good condition. "

"I enjoyed ordering it was easy and fast delivery
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"I'm still waiting for a response to my request for an exchange. I have not heard back from anyone at Home Perfect and it has been almost a week."

"I ordered a remote control for my fireplace over 1 1/2 weeks ago. They sent me a tracking number, and the shipping company can't even find the order. I've sent in my credit information, but I think the order is in 'cyber-space'. I am going on a trip and won't be back in the desert until November. I hope it will be waiting for me when I return."

"I have multiple orders and all delivered in time. No single mistake. Great price. Great place to shop. "

"I have not received my order yet. I have also not received any information about shipping, or when to expect the order.

The customer service chat has been responsive to my questions, but did were not able to tell me when to expect delivery, since it is being shipped from the "factory." I will not order from this company again. The low price was a lure, but it seems we get what we pay for."

"Very quick service! Will order from them again should I have additional needs."

"thanks - came on time - great!"

"I placed a order on 9/26 for a item that showed to be stock and as of yet I have not received a order confirmation, shipping information. I got a confirmation from PayPal showing you were payed on the 26th and a survey from you today 10/4 but noting telling me anything about my order. I called you on 10/2 and after about 10 min the person said that my order would ship within 24 to 48 hours but still no email from you, except a survey"

"Item was not listed as backordered when I purchased it. Disappointed with the lack of timelines of the transaction. I still have not received the order.

UPDATE: I did receive the order this morning. It was exactly what I was looking for, packaging was high quality and the product fit my needs perfectly. Other than lack of timeliness, the I am very satisfied. "

"great prices and service!"

"Product was as advertised. Quick delivery. Sooner than expected."

"Excellent prices, very fast shipping (got it next day). All as advertised. What more to wish for?"