"Ordering was quick and easy and shipment arrived in perfect order and on time!"

"Quick ship, perfect condition"

"A week went by and they never shipped even though they sent an email stating they had shipped"

"As I ordered the items, they were in stock. After paying for them, It said one item will take 3-4 weeks. I emailed them and said that was unacceptable and I want to cancel that item. I never received a response, just an email saying that all the parts are being shipped. The items arrived correctly, but the bad customer service left us unimpressed."

"The Home Perfect website said the item I ordered was in stock. When I didn't receive an update after 3 days, I called to inquire and was informed the item was back ordered and would ship in 3-4 weeks. I cancelled the order and received a timely refund.

I was disappointed to learn an "in stock item" was back ordered, and more disappointed that I had to call to find out."

"never got item. Never contacted me. Had to call for refund (which was quick)"

"The item was never delivered. I got a bunch of bills of lading addressed to someone else, and I gather my order was delivered in New York -- although I live in Minnesota! Hopeless! I would never order from them again.

Edit after reply of merchant: I got tracking bills of lading to my email showing that the bed was shipped to Boston, to another person. Then, I got this request for a review of the company, and did I like the product? Hah! When I contacted the chat help, I was told that Home Perfect could not help me (!) and that I would have to contact the shipping company with the tracking info -- which of course, I did not have. I was going to just cancel through my credit card, but I gave it one more try today. Someone at Home Perfect who knew a bit more -- though could not speak English very clearly -- did indeed find a proper tracking number, which they gave me. Perhaps I will get the product -- perhaps not. But no customer should have to be told by customer service that they "cannot help you" -- wow, way to drive your customers to other suppliers!
"

"Ordered a Moen shower head. Price was very competitive compared to other sellers. Product received was as expected, therefore pleased with it. Order was processed quickly and delivered in good time. Packaging was well protected and product arrived in perfect condition. Very pleased with the shopping experience and would order again from Home Perfect again."

"Great pricing. No sales tax fastest delivery ever..."

"We appreciate the choices available on your site. Smooth ordering process."

"Fast shipping, quality product less expensive than any other website."

"The price was right, and the time for delivery was extraordinarily rapid. All in all this was a remarkable transaction."

"We do not yet have our item. We were told it is sitting in New York because they do not have a Illinois truck. They may have one next week. Why weren't we told this might happen before we ordered the water heater? We are not satisfied. Lois Welling"

"Prompt delivery service. Thank you!"

"Fast and efficient thanks"