"This is a beautiful quality piece, far less expensive than on other retail sites, and everything arrived quickly and with all necessary parts. Would recommend highly."
"Service was very good. I would highly recommend this company."
"I cannot get a response either by phone or e-mail about my order.
Tracking number is not working along with any of their chat sites."
"Fast delivery of the correct product I ordered. I would order again."
"I was amazed how quickly the medicine cabinet was delivered - 1 day!
Also everything was well packed and arrived in great condition.
"
"back order but not specified. Taking extremely long to wait"
"Item was listed for sale at a good price so I placed my order. Shortly afterwords I received an email telling me the item was on back order and wouldn't be available for 3-4 weeks. OK, that can happen, but why not show the item is on back order on the web page? I checked again after I received the email and the web page still showed the item for sale with no indication of a back order delay.
So I called the next day to cancel my order. The customer service representative told me he needed to contact the manufacturers to verify the item was on back order. Wait, the only reason I called to cancel is because HomePerfect sent an email indicating the back order, why should they need verification of their own message? The rep said that he is just trying to keep me as a customer and would call me or send an email within an hour to confirm the cancellation. Probably needless to say, I never received a message. I called back about 3 hours later and was told by a different Rep. that the item would not ship for about 3 weeks. He then canceled the order and I received a full refund.
I took a chance with this company, ignoring poor online reviews, because they listed a lower price. I won't try to do business with them again. Their web site management and customer service are not up to the standard of their competitors."
"Ordering, shipping, delivery went great. We won't have the sink in for another week or so, but so far, so good! Thanks"
"I was very happy with the service, the price and the overall experience."
"It was here on time and installed without a hitch.
Thank You."
"sink arrived very quick and in great shape"
"Quick, easy, accurate, and priced right!"
"quick shipping and good product."
"All items were delivered quickly and the website was easy to navigate."
"This was by far the cheapest price on the internet. Add to that VERY fast shipping and I am one VERY happy shopper. I recommend HOME PERFECT without reservations of any kind."