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Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-03

Perfect, no issues!

"I didn't have any problems, received my order in a timely fashion and got a great price! Thank you! "

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Verified
1/5

2017-01-02

damaged product terrible service

"more than a week to get any type of resolution. when i call i'm transferred to multiple people and nothing gets resolved. I'm waiting 3 more days before contacting the payment provider fo rrefund"


Verified
1/5

2017-01-02

Have not received yet

"Still waiting for item...."


Verified
1/5

2017-01-02

Horrible return/exchange policy!

"Even if an item is completely unopened/unused and still for sale at the original price, you only have 30 days to return and they will charge you 20% in restocking fees! I can't believe that - it's unheard of in online sales. DON'T buy here - you will regret it if you change your mind about anything you bought."

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Verified
5/5

2017-01-02

"Good prices and quick shipping. "


Verified
3/5

2017-01-01

Still waiting.......

"Our credit card was charged for our items ordered, but we received an email saying our items were back ordered for four weeks. I understand the back order....nothing can be done about that, but to charge our credit card when our order hasn't been filled yet? With that said - not sure if I'll be satisfied yet.
As far as the gentleman that helped us with our order - he was very accommodating.
"


Verified
5/5

2016-12-31

Great prices, prompt delivery

"Title says it all. Will definitely buy from them again!"


Verified
5/5

2016-12-30

"Great price! perfect fit for our Blanco sink. Love the grid. Thanks so much!"


Verified
1/5

2016-12-29

thumbs down

"product did not work!!!!
item arrived in box clearly marked "return" on outside which I did not notice until
after product installed. appears I received someones previous reject.
"


Verified
5/5

2016-12-29

Very satisfied

"Very helpful customer service and item arrived ahead of schedule. Installed unit and is working fine so far"

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Verified
1/5

2016-12-28

Still waiting

"Haven't received product yet or even email saying when it will be shipped."


Verified
5/5

2016-12-27

Good product

"Ordering was simple and a good price the delivery was a little slow took almost a week to receive the product other than that good."


Verified
5/5

2016-12-27

Excellent Customer Service and Great Prices !

"They were able to get me all of my product on time and in perfect working order. We were racing install for the Christmas holiday and it looked like part of the order wasn't going to make it but Christy made it happened and we just made our deadline of Christmas eve to finish our fireplaces. She also caught an issue with the order being incomplete and called me to resolve it immediately so as to not delay the delivery. Thanks to Christy and the rest of the gang up there in NY for a job well done. "

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Verified
1/5

2016-12-27

Back ordered item that didn't specify back ordered

"The order I placed was said to be available but it was secretly back ordered. I had to call customer service twice to have the order canceled. It was like they didn't believe me that I found the same product elsewhere not on back order. Not a good first impression at all will not visit site or order things from them again. "


Verified
5/5

2016-12-26

Fast and reliable

" Very good service, very easy to work with. "