"There has been no update or order status sent to me since the order has been placed two weeks ago. An email with an ETA on the item ordered would be nice. Any communication at all would be helpful."
"It arrived fast and was very easy to order on line.
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"Update - received a call from the vendor with an explanation for the shipping delays. I am updating my review to reflect their response and explanation.
Received my products on December 5th after multiple requests for updates. These delays were not evident when the purchase was made. If I had know the order was going to take this long I would have ordered another product from another vendor."
"Have ordered from Home Perfect twice. Both orders were received as ordered and in a timely manner. They kept me informed along the way as to the status of my orders. Pricing was very competitive. Make sure you register for their site for better pricing and rewards points to use on future orders. "
"I needed two of everything I ordered and in the end some items were backordered. I was not able to wait that long since install was scheduled. Every effort was made to find everything pronto when I called but it was not to be. I was issued a refund promptly and with no hassle. Well done!"
"This was just about the only sink I could find that would fit my 27" cabinet space. I'm so glad I found this one. Its a wonderful upgrade from my very old and very shallow cast iron sink. It's very spacious considering the small space I had to work with. No more spilling water all over the floor when washing pots and pans!"
" They shipped the wrong product and now I'm having a hard time getting the right one or my money back."
"Issues were resolved very quickly"
"This review is for packaging and shipping. I ordered two basins, one came completely broken. They kindly and immediately sent me a new one and that too came broken. I have a feeling that I was the delivery company's fault. Boxes are relatively light and someone must have just dropped them to our front door. There were no handle with care labels on them.
They have scheduled a new one and hoping this one will come all in one piece. Customer Services has been great and very accommodating."
"I ordered a sink with accessories that I could not get in town. It was delivered quickly and Home Perfect sent me the tracking number. The package arrived on time and undamaged. I will order more items in the future."
"After shopping online for several days, I home perfect offered the best deal on the item I was after. It took a while for my item to finish processing and ship, and my time constraints were a little stretched, but in the grand scheme of things, the money I saved shopping with HP makes up for it.
The only thing I would suggest for the future is a bit better contact. I could have stood to know there was an issue with my items processing that would have caused a several day delay, but it is what it is, and it all worked out in the end. :)"
"Don't even know if I received a new or used item. Was not shipped in the original box so I have no idea. They will not respond to emails so you can't get an answer out of anybody and if you call, you can't understand them because they speak broken English. I would not recommend anyone buy from them!!
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"I have ordered 3 times and everything has been in perfect condition and just as expected."
"Tub arrived in perfect condition and earlier than expected!"
"Great service quick reponse and great product"