"arrived quickly and as expected -- solid service."
"The order form was user friendly and clearly understood .the sink showed up the day they said it would . It arrived unharmed and well packaged with every part nearly wrapped and in perfect shape ..it's just too bad I don't own another kitchen .
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"Everything is Back Ordered. Seems they may work on my money and not theirs. I am concerned from all the bad reviews that they may not ever deliver. As such, I paid via PayPal and got the Google "guarantee", which hopefully will cover any problem, "unless they go Bankrupt" . I have about $700 riding on this! We shall see. I will attempt to update one way or another on how this goes. Hopefully, they will deliver."
"I ordered a sump pump which arrived damaged. Customer Service Clavin Greene had a new one sent immediately."
"Great price and FAST FREE shipping!!! "
"Took two weeks just to tell me that my order is back ordered by two weeks
Customer service replied to my review almost right away and apologized for the problem and is doing everything they can to expedite my order, which I thought was very nice"
"Got nervous when I read the reviews. Before I researched home perfect; l call about the sink I wanted. I was told one in stock and delivery was 3-5 bus days. It in 2 days later in perfect condition. Cheapest price I could find. "
"The top features of Home Perfect are their prices and their customer service. I have to say that after pricing out more than a dozen items at various brick and mortar locations, we were pleasantly surprised to find all of the same items at lower prices at Home Perfect. To make a good thing even better, their sales manager Christy reached out to us while we were online and let us know that once we had our basket of items set, she could see if we she could get us a better price, which she did. Shipping is free and there was no sales tax--a big savings for us because our local sales tax would be 10.25%. Because some of the items were back ordered, Chrissy helped us split the order into two shipments, so that we were guaranteed to have some of the items immediately. The only hitch was on one shipment, the shipping department neglected to include a name on the shipping label. Luckily, my husband spotted the FedEx truck and was able to take delivery before they sped off. Overall, we've been extremely pleased with Home Perfect."
"Customer service said will send a new unit around Oct 24, will send a tracking number as soon the new unit was shipped."
"The problem I had was not with Home Perfect. It seems after setting up the Toto Washlet quite properly, it failed to function correctly. I called Toto to see if it was my setup problem. The Toto representative felt the product was defective. I emailed him what he had requested of me and now awaiting further instructions from Toto."
"Even though item was backordered, it arrived quickly. Customer service was efficient."
"shipped asow and incomplete, also with no tracking #"
"What more could you ask for. Product as advertised and in excellent condition."
"Great price & quick delivery."
"The water filter was just what I ordered. and came in on the day it was supposed to. I was very satisfied with the experience. I would recommend this company to anyone."