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Verified
5/5

2003-10-20

"Awesome customer service! Very friendly, had items in stock, 4 day shipping!!!! Great prices, knowledgable staff!!! Thank you Tracy, you are wonderful!!"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2003-10-08

"I have been looking at this site for a long time, then a friend decided to use them for his bose system and everything went smooth. So I decide I would give them a try and order a car cd player and an amp. Everything is intact, boxes are in good shape, arrived 3 business days from order(next day shipping)1day processing 2days shipping. Im very happy with hookedontronics.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-30

"GOOD job !
Fast shipping !
If I will want to buy something, first I will look for it on HookedOnTronics !
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-05

"Outstanding Service! Received email on tracking#. Product delivered on time. Alpine CD Player and Changer work great! Cheapest price. Highly recommend!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-27

"I bought the Sony Remote Commander RM-AV3000 which is 200.00 new off store shelves anywhere you look. They had it for 112.00 + about 9.00 shipping which was also new. I was skeptical about buying it being I have bought stuff like that in the past a few times that were unbelievably cheaper and they call you back and try to sell you extended warranties and all that. Well I went ahead and ordered. It said that I would have the sale confirmation emailed to me but I never did get it so I was a little worried. I did find out the next day I could log into my account and I already had a UPS tracking number. It came VERY fast with no problems! I believe I ordered it on Thursday night and I got it the following Tuesday, wow! It was new and sealed in the box like you would expect! I will buy from again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process