"great service at great prices!"
"Product was shipped in one shipped and arrived much earlier than expected."
"Transaction was smooth. Cover fit perfext"
"The product was delivered as described and on time. The order process was fairly simple, though it did require some custom measurements to ensure that I got the cover I needed."
"I love your prices, your service and your selection. I haven't shopped anywhere else in years. Thanks for making Customer Service your number one! "
"Our order arrived earlier than expected and the quality of the cover is excellent. We were very pleased with our purchase and will order from Hot Tub Works again in the future."
"The cover was better than I expected. It looks great and is much better than the original that came with the tub. "
"Very simple to do business with. The spa cover was delivered when they said it would and it looks great. I will be doing lots of business with Hot Tub Works from now on. "
"got the hot tub cover in perfect shape and it fit well. A very satisfying experience. Thank you"
"I need to return the cover lift hardware because it won't work with my tub design. Because of the large radius of my tub frame, the lift brackets are too short to provide adequate support for the cover. - GA"
"Very satisfied with products and pricing"
"We received every thing we ordered and very quickly. No surprises. "
"2 weeks went by and no order received. I emailed and a back ordered item held entire order up. Alternate distribution center was then selected by Customer Service and order was filled quickly. Back ordered part turned out to be the wrong size gasket, so I went elsewhere. Very hard to locate right part on the web page from
descriptions. Have spent many $$ over the years with HTW- not so sure I will order again. "
"The delivery driver would not wait for us to open and inspect the package containing the hot tub lid even though the instructions on the outside of the box said to. We would not accept it and sent it back. I twas then delivered again.
The lid is wonderful."
"We were impressed with the quick delivery time. It came to us much sooner than we expected."