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Verified
4/5

2013-10-17

"I am very happy with the quality of the hot tub cover that we purchased with Hot Tub Works. It was easy to order and the cover was delivered quickly"

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Verified
1/5

2013-10-17

"I have not received my hot tub cover or thermal blanket yet!!! obviously a poor delivery company was selected. I've been waiting over a month now."

Detailed Review Benchmark + -
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Verified
5/5

2013-10-17

"Good Quality & prompt delivery"


Verified
5/5

2013-10-17

"Great price, high quality product, and quick delivery."


Verified
5/5

2013-10-17

"The products arrived several days earlier than expected"


Verified
2/5

2013-10-17

"Customer service poor. Website very difficult to navigate (even for customer service rep). Failed to send all products ordered and no response when requested replacement part. "


Verified
5/5

2013-10-17

"VERY EASY TO ORDER. THEY WERE HELPFUL AND EFFICIENT!
"


Verified
5/5

2013-10-17

"got what we wanted when we needed it..........great service!!!!!"


Verified
4/5

2013-10-17

"Would have been nice to have a better time frame for delivery. I had to take the day off and wait for the truck to arrive. The truck driver had a semi and tore out the overhead phone lines to my neighbors house and three days later no one has been out to fix the 94 year olds phone line as of yet. I called the trucking company And they said they would call me right back with a reference number but no call back as of yet. How long will he be out of a phone?"


Verified
5/5

2013-10-16

"Ordering the hot tub cover was quick and easy. My cover shipped within 2 weeks of ordering. I was exceptionally happy with the look, fit and construction of the cover. I would not hesitate to come back for future needs. Great job guys !!!"


Verified
5/5

2013-10-16

"Great people to deal with. The best prices I've seen."


Verified
5/5

2013-10-16

"Shipped on time. No damage. And it fit!!"


Verified
4/5

2013-10-16

"Great product. Delivery was slow but arrived in perfect condition. "


Verified
5/5

2013-10-16

"very quick & correct order"


Verified
5/5

2013-10-16

"I have now purchased 3 items from HTW and all items have been delivered on time and exactly what I ordered. I would rate Hot Tub Works with 5 stars."