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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-16

" The chart is very simple to use for the cover and I am very happy costumer as it looks great on the tub"


Verified
5/5

2013-10-16

"Quick and easy. Shipment timely."


Verified
5/5

2013-10-16

"I cancelled the order, but that was due to my finances. Hot Tub Works was excellent, and when I can afford a new cover, I will definitely go back to them."


Verified
5/5

2013-10-16

"Everything went as promised with the delivery. The cover is a perfect fit and great quality! "


Verified
5/5

2013-10-16

"I went on line .Found the part . paid them .The part was delivered ."


Verified
4/5

2013-10-16

"cover was delivered ahead of original schedule, but still somewhat slower than I had wished for."


Verified
5/5

2013-10-16

"These guys are great. I buy everything for my Artesian Spa from them. They are courteous, quick, well informed and their prices are unbeatable. They recently credited me with a coupon and sale that came a couple days after my purchase. This was a big order. They didn't even hesitate! When I need hot tub supplies I pull up my history and order. They will continue to get my business.
Aaron
"


Verified
5/5

2013-10-16

"We are very satisfied with our hot tub cover and the communications from Hot Tub Works; however, the delivery company NEVER did call us to set up a delivery time. When I called customer service at HTW, they said they showed a call had been made on 10/10, but that never happened. I was given the number to call ESTES trucking and called them. They connected me to the local terminal. It was then I was told that the delivery was scheduled for yesterday 10/15 between 1 and 2 pm. If I had not contacted the delivery company myself, I don't know if we would have gotten the cover or not. It wasn't that big or heavy. Couldn't UPS have delivered it?"


Verified
5/5

2013-10-16

"Thanks for fast delivery and a good price."


Verified
5/5

2013-10-16

"I have ordered a number of times. All have arrived promptly and with no mistakes. I will continue to order from them."

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Verified
5/5

2013-10-16

"No problems here. Everything went as planned."


Verified
5/5

2013-10-16

"Nice cover. Fit my old spa well."


Verified
5/5

2013-10-15

"Delivered on time and fits great! Thanks!!!"


Verified
2/5

2013-10-15

"Way too long to receive the cover, almost 30 days after order was placed."


Verified
5/5

2013-10-15

"fit nicely, screws for straps were too short"