"no hassle-fast and freindly"
"The cover was as advertised and came in a timely manner."
"My order was filled and delivered very quickly. I was surprised at how fast the response was. It was my first time ordering but not my last ! :)"
"Prompt shipment good prices and informed us when a part was back ordered."
"I was pleased with the prompt service and the cover arrived in great condition. Based on the sales experience, I was expecting a cover that was head and shoulders above my old one in terms of quality.
But, it appears to be, at best, equal in quality. However, your warranty is certainly better. One example is the skimpy velcro used to attach the two halves together (I have a 4 panel unit). It is about an inch wide and 6" long. Hardly going to hold it in even a minor wind. My old one, which barely held, had velcro strips 2 inches wide and 18" long.
So, I am happy at this point, but we will see how it wears over time. I hope all your sales pitch was correct."
"Delivered ahead of schedule. Good quality top. Driver was polite, helpful"
"Great cover and supplies delivered as described . "
"Carrier set and missed two delivery days without notifying us they were not coming. Your service was good, theirs lousy."
"All aspects of the entire transaction was excellent From Hot Tub order until the delivery was exceptional and very professional. Delivered right to door,helped unwrap and even hauled away the empty container."
"Service and delivery was great. Product was very disappointing. I sent it as a gift."
"good quality cover, delivered in a timely fashion ..."
"ONCE AGAIN YOUR PART ARRIVED EARLIER THAN I EXPECTED AND IT WAS EXACTLY WHAT I ORDERED. THANK YOU. "
"Directions for measuring the hot tub cover were very helpful and the cover was a perfect fit.
Cover looks great"
"Order fulfilled on time and without problems."
"I purchased a hot tub cover from your company the beginning of August 2013. It arrived a little over two weeks later. I just had to lift it out of the carton and place it on my hot tub. Fits perfectly and looks great. Thanks.
Valerie Moore"