"Description was deceiving. Thought I was buying a different color than what was shipped to me. Pictures showed the color I was wanting, however, a different color was shipped. When looking back at description, the color that was shipped was listed as an abbreviation and different than the picture posted. Descriptions should be exact with no room for interpretation. Will be returning the 4 items I bought. "
"I received the package when it was stated to arrive. I have not put it together yet, but I appreciate that they shipped it and it arrived when expected. Will update this review after I have been able to put the item together."
"The lamps arrived sooner than expected and packed very well so they were in perfect shape upon arrival. They looked better in person than the photos online. They were also very good quality. Very happy with my purchase. "
"The chairs were delivered when expected. The quality is excellent and the assembly was simple. They are very comfortable and we hope to enjoy them on our front porch for many years to come!"
"The counter height stools are the perfect finishing touch to my kitchen. "
"Really thought that the mirror was lost, I tracked it and when it was promised, it did not come. Said it was in route but took weeks not days as promised. Missed a deadline with my contractor. Now I have to drive back to our vacation home just to pick it up. Not good. For as near it was to deliver, I could have picked it up on my bike. "
"My glass top round coffee table exceeded my expectation! the table was very well packaged resulting in damage free delivery. Assembly instuctions & all parts included. I could not be more satisfied with Houzz. Table is beautiful! Dont sit on the fence; order confidently!"
"I ordered the Life-Size Walking Stuffed Bear, and he's simply wonderful. Size, features, workmanship - all perfect. He's extremely authentic looking! Thanks.
Sue"
"1 table was damaged but was replaced with speed. Love these tables. They look amazing so happy with this company."
"I received the 4 counter stools I ordered, but after getting three of them assembled, realized I only need 3 for my space. I initiated the return process. The communication from the vendor refers to a return shipping label I never received. All additional emails to vendor to address this have since been returned with email address not found. Won't be shopping through Houzz again as vendors are not good to work with, and Houzz does not seem to help."
"Customer service personals phone skills are beyond par showing empathy, good communication and being personable . Which is a rarity and pleasing comfort. & Shipping was very fast "
"Great vanity, I look forward to installing it "
"I needed a couple of small tables to use as nightstands and could not be happier with these tables. The overall quality is amazing at this price point. The black marble and glass top give these table a high end look for a minimal price tag. The heavy base allows me to place objects easily on the glass top without any movement. I am going to buy another table to use next to my recliner! "
"All good! Found, ordered, received promptly. "
"Houzz customer service is the absolute best! I had an issue that they resolved instantly. Before I could even check my e mail for their response, they took matters in their own hands and fixed the issue at hand. "