"Easy ordering/quality merchandise that was quickly received."
"Good service and prompt shipments"
"Card printer working pretty good."
"The products discribed were of good quality and delivered quickly.
Thank you for your prompt service."
"Anytime I called to order items, I get courteous reps. That is very valuable and helps make our decision easy when deciding who to order from."
"I was not told that what I ordered was not available and it's been placed on back order. It isn't the end of the world, but I would have gone with a different vendor with the same price who had them in stock. Service was very friendly and Teresa helped me every step of the way, so I would use this vendor again."
"I was wonderfully impressed with their customer service. Even at a time where good service is rare, ID Wholesaler stands head and shoulders above the rest!"
"The product was not supported by windows 8 which no one told me before purchas. And i did ask, I spent 3 days with numerious tech support trying To load before a finnslly tech support figured out why. When I told my sales rep he pretty much said oops our bad. The BBB will be receiving a complaint. "
"Beth is excellent sales rep. and any questions I have will provide quick response. I am a person before buying any product have many question and which she full fill every time. Overall excellent service and would recommend anyone to buy product from Id wholesaler.
Forgot mention in ur busy working life she will contact us for any need of supply. "
"Receive product when expected.. "
"DISATSEROUSE EXPERIENCE TRANSFER AFTER TRANSFER AFTER TRANSFER. NO ONE COULD FIND MY RECORDS. OR ORDER HISTORY DFINALLY GOT A HOLD OF ACCOUNT REP WHO FOUND IT IN 2 SECONDS. WAITED AND HELD FOR VERY LONG TIME WHILE OTHER PEOPLE TRIED AND NO LUCK "
"The team at ID Wholesaler have great product knowledge and are very helpful. No pressure sale team.
They give you all the information and several option that will help you make the best choice for your business.
Thank you ID Wholesaler team.
John Gleason
Kinetic Logistics group
"
"received half order only. Received email stating they were out of stock and I had to call my customer account rep. Called and left message for clarification and what options I had. 7 days now and no call back. I cannot use one part of my order without the other. "
“Hello,
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
We are sorry for the delay in getting your lanyards shipped and certainly understand your frustration. In speaking with your Account Manager, the specific attachments ordered on your lanyards were on backorder. As he reached out to you this afternoon with a recommended solution of changing the lanyard attachments, the change order is being processed now and the remainder of your order will ship with the new lanyards.
Again, we apologize for the delay and do hope to serve you again in the future.
Kind regards,
The ID Wholesaler Team”
"Always great service, great price and fast shipping!"
"Thank you for all your help and your rapid reponse to my questions."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
In speaking with your Account Manager, it sounds like he was out of the office the day you called and the team member you spoke with had some difficulty finding your account details. We apologize for the inconvenience and trouble. Your Account Manager has made a note to follow up with you regularly so placing an order when you need supplies is more seamless.
We sincerely appreciate your business.
Kind regards,
The ID Wholesaler Team”