"They got my stuff out to me rather quickly and they sent me the stuff I needed. I did custom make something work from a newer bike and they didn't call to make sure I hadn't ordered the wrong part. That is something they should consider but not a big deal. Didn't have to send anything back so I don't know how their customer service is."
"Ordered a Yoshimura RS-4 exhaust from Indysuperbikes, when Titanium can was not available they contacted me and let me know the full details and gave me the option of waiting for the Titanium or downgrading to Stainless or upgrading to Carbon. I changed my order and there was a small mixup about amount, however when contacted the problem was rectified the next day.
Processing of my order was fast and I am completely satisfied with the service and products provided by Indysuperbikes, I have no qualms in recommending them to my friends.
Gerry"
"Ordered a set of Michelin Pilot Powers at 4:50 p.m. and they were at my door before 10 a.m. the next day. It helps living just two hours from Indy and near a major Interstate. But, my order was processed right away and shipped instead of "put in the que."
Speaks well of the staff.
I've never had any problems with Indysuperbikes on the several orders I placed with the company.
Phone staff is always helpful and friendly. Never condescending."
"Extremely quick shipping, great communication, would definitely do business with again. Prices were phenomenal and very customer focused!"
"Excellent customer service. One of the items I ordered was out of stock. Within 24 hours, a representative contacted me. I was offered the option of a replacement or refund. I opted for a refund and the amount was refunded to my account quickly. "
"the experience was great. It was a first time order and they went out of their way to call to let me know one of my items were on back order and then helped me find an alternative item. the customer service as fantastic and I will order from them again. "
"Hello,
I am from Brazil
When I contacted Indysuperbikes I received a good attention and a lot of patience, because my bad English.
The saller could help me in everything I had doubts.
They helped me on weekend, because I had sent emails on this time.
My order could be delivery on time.
I am very very satisfied with this saller and all parts I had bought.
Comming soon we will do more bussines with this saller.
Thanks very much
Best regards
Josiva"
"It was a pleasure dealing with indysuperbikes. They had the absolute lowest price that I have found for the item that I purchased. They also shipped the item very quickly. I will definitely shop with them again. "
"I got a good product at a good price. Shipping was reasonably priced and quick. When I put my order in I accidentally ordered the wrong color and didn't notice until I got my receipt. I called them immediately and found out that they were out of the color I wanted but they cross referenced a different nearly identical product and got me that instead. Will definitely buy from again."
"Great Customer Service and wonderful shipping. People are very friendly and very helpful!! Will do business with them much more in the future. The prices are very, very competative!! My husband and I are very happy with them!!"
"Excellent customer service. Parts came as advertised, and salesman advised me ahead of time of the shipping cost. Great prices, ofter $50 or more cheaper than other stores, on higher cost items. Better than eBay in many cases."
"Fast shipping, great service -they called to confirm my part would fit as it was not listed to fit per the manufacturer guidelines. It does fit and I'm pleased with the whole interaction."
"Great product at a great price! Shipped the next day! Will definetly order from indy again"
"They have excellent prices that are hard to beat. They also have extremely fast shipping. I will definitely look to Indy Super Bikes for my next purchase! "
"Excellent company. They had great communication both by e-mail and over the phone. Although I purchased an item that was out of stock late on a Wednesday afternoon, they had the item on my front doorstep in four business days.
I would definitely purchase from IndySuperBike.com again without hesitation.
Thanks again guys for the excellent service."