"Ordered a Gopro Hero HD helmet cam from them on 4/9. After waiting 3 weeks for it, I callled and they told me it was on backorder. It was in no way, shape or form communicated to me when I ordered that it was on backorder. Nor was it indicated on my order confirmation emailed to me later. They told me that they expected an order in on 4/17, but didn't get it. They expected to be able to fill the order when their next shipment came in on 4/30. On 5/4, I got an email from them cancelling the order and refunding my money. Well, at least I got my money back. But, it sure would have been nice if they could have indicated that the product was on backorder when I placed the order...not wait for me to call 3 weeks later. Poor customer service. "
"Eventually I learned the ordering process and payment methods everything was quite easy . Custom service is ok . Only problem is the delivery , the item has not yet arrived . Maybe because last week most of the flights have been delayed because of the volcanic dust from Iceland . So I am still waiting . No problem . Yet . Sakari K "
"I recieved everthing I ordered for a good price and in a timeley maner. Would by from again."
"A few weeks ago I ordered new front and rear Michelin power pure's for my 2004 CBR600RR. The website was easy to navigate and ordering was simple. I received my merchandise promptly and in excellent condition. Prices are also low. Induysuperbikes has made a new customer for life. "
"I ordered from Japan.
We wish to express our gratitude for your kind correspondence.
Thank you. "
"Indysuperbikes was a very easy fast transaction. I was more than happy with their service! I would recommend them to all my friends and family"
"I actually did a local pickup, so unaware of shipping. But I was very happy with prices and selection on both the items I needed. On a yuasa battery that I went back for later that week they were 42 dollars cheaper than a local dealer much worth the drive even with today's gas prices! Though sales people were quite busy on my second visit took the time to double check a part number for my peace of mind. Well worth visit atleast online as they ate probably cheaper."
"This is the first time I have ordered anything from Indysuperbikes, and they far exceeded my expectations. I ordered a Baxley sport chock on a Sunday evening, and I received my order in Atlanta on Tuesday (2 days later). Everything was well packaged and arrived much faster than I expected for standard UPS Ground shipping. Great transaction! I would definitely order from Indysuperbikes again."
"This was my second order from Indysuperbikes. I wanted a gear indicator for my R6 before I took it to the track, however, I waited until 3 days before the event to order the part. I called up Indysuperbikes to explain my situation. The person I spoke with took down all of my information and made 4 separate phone calls to verify that the gear indicator was availiable and would indeed make it to my house in time.
The results were just as I had hoped. The gear indicator showed up right on time, and it works perfectly! I will definitely be shopping with Indysuperbikes again."
"Great Company to do business with....Great Customer Service"
"just bought a new helmet from them and they gave me sweet deal on it....will i shop here again FOR SURE!! i will look here first."
"Will buy from them again. Windscreen arrives as described perfect fit and fast shipped. These guys are legit and so far have a good reputation with me."
"I ordered a slipon exhaust from indysuperbikes.com and had the exhaust in-hand 5 business days later. the customer service reps were very nice and got back to me in a very timely matter. I would recomment shopping from them to anyone else. I would also like to say that the cost of buying from them was less than half the cost of what local shops were quoting me."
"All great. Thanks and will do business again."
"Quickest shipping I have ever received. Courteous customer service without pressure. Easy answers to my simpleton questions. Happened to be the best price too. No I don't have any affiliations with them. I will always check with them for what I need. Hope they stay this way. I appreciate the service."