ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2015-03-31

"So far the experience has been very satisfying and expect installation to go smoothly as well this summer.
Delivery was timely and communication has been excellent.
"


Verified
5/5

2015-03-17

"Tony is so knowledgable and helpful that you feel as though he is in the room you are installing the floor heating system. He also remembered me from a previous order. Made me feel as though I was not just another customer. I am very satisfied with the service and the product."


Verified
5/5

2015-02-13

"Great tech help made the install manageable "


Verified
5/5

2015-01-28

"Contact support was great! Order went through perfectly, fast shipping, great product!!"


Verified
5/5

2015-01-12

"Great job...super sales and support teams! Couldn't ask for better service and the product is great!"


Verified
5/5

2014-11-24

"Fast delivery and answer my question timely."


Verified
5/5

2014-11-03

"Extremely fast delivery. Helpful customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-23

"Tony "Salesman" did an excellent job - thanks"


Verified
5/5

2014-07-25

"It's been a year since our purchase of floor heaters and though it is summer now, we are still keeping it on in our bathroom. It works like a charm. The service was great and the heater was easy to install. The installation manual was pretty clear and easy to follow. You do not need special skills to install it. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-22

"The phone was answered immediately. The agent was very helpful and I received my order within four days. The information on the installation is very helpful and
easy to understand. Couldn't as k for more. I wish all the people we have to contact were as informed
"


Verified
5/5

2014-02-08

"One of the best buying experiences I've had in quite a while. I hope future purchases are possible"


Verified
5/5

2014-02-07

"I called them and described what I thought was a unique flooring situation. They explained all the components I would need and how to install them. Everything arrived just a few days later!
"


Verified
5/5

2014-01-06

"Great and knowledgable help placing order. "


Verified
5/5

2013-11-13

"Bob was a great help....thanks so much"


Verified
5/5

2013-11-09

"Very pleased from start to finish. Sales representative, Bob Kraft was very helpful in explaining the product and the different option available. Customer Service provided the the technical knowledge once I was ready to install the mats. Very pleased and happy with the entire experience. "