"Everything was fine. Tony was helpful and responsive. Haven't installed it yet. Hopefully, that will go well."

"I had trouble with the web site however, I got a prompt follow up call and my order was shipped quickly. It's never the absence of problems it's how they are worked out when they occur. Thumbs up, great service and quality."

"I canceled the shipment, as the product would not meet our needs. Bob was very helful in intercepting the shipment. Other than customer servive there is nothing I can rate."

"Product was as expected with quick shipping. Knowledgeable, no pressure sales staff highlighted the customer service experience. So far my floors are very warm. Thanks!"

"Service was unbelievably fast, thorough, friendly. Tony was extremely knowledgeable and inspired the confidence I needed to place the order on the spot. The order arrived as promised. "

"Excellent product and service. Very friendly support. I called on weekend with some installation questions and they answered me! It is amazing. The system is working and I am happy :)"

"I completed the installation of the Infrafloor heating mats yesterday.
I am very pleased with the results.
Along the way I had several questions regarding the installation.
The answer was just a phone call away.
The technical support was great!
I am sure this product will make my new cork flooring a real asset to my home."