"Easy site to use, have used once before. Didn't like the fact that I signed up for Shop Runner (they push it) to get 2 day free shipping and then it didn't work because Apple Care (not even something they have to ship) wasn't an eligible item even though I spent $1,200 on eligible items. Now it's going to be 3 - 7 days. Not happy about it."
"They had the materials "
"I was looking for Samsung EVO960 M.2 Memory. No on else had it. MacMall did and for a great price. "
"second MacBook Pro from macmall, very pleased with my purchases so far."
"PCM has a diverse product offering. I keep an eye open for bargains, research the product and finally am biting on an open-box UHD monitor. I don't usually risk a returned item. PCM's 15-day return policy has encouraged me to take a chance. I hope to not have to exercise that policy."
"Not really have the experience here. Just stop by and searching and buy."
"With the latest ipad and additional 2 year warranty coupled with ebates I really got my moneys worth."
"cost of shipping too high"
"I placed an order on 4/6/17 on 4/27/17 I called to inquire about where my order was. They mysteriously could not find it and eventually admitted they deleted my order. So the order was replaced on 4/27/17. On 5/10/17 I had to call again to inquire where my items are and was told they are on back order and are estimated to ship on 5/23/17! No phone call or email stating the item wasn't available. This after I had to have several calls to prove I was who I said I was regarding the credit card. I'm all for security but this was ridiculous. The one and only reason I didn't cancel and go elsewhere is that I needed a large quantity and they were the only online retailer that would sell that amount. Live and learn. They will never get my business again."
“Thanks for taking time to speak with us today.
Again, we apologize for the inconvenience.
For any questions or assistance, please feel free to send us an email at customerservice@macmall.com
We would like to help and hope that you would consider us again.
Sincerely,
MacMall CustomerCare
”
"MacMall Makes Purchasing Easy and Prices Are Always The Best!"
"Needed to make multiple calls before I can confirm the order. It'll be great if every process customers going thru is as easy as Amazon provides!! "
“Dear Customer,
We understand that your experience with us may not be the best. We hope to know more about your experience.
We sent you an email to help resolve your concern.
We'll make sure we take note of your feedback to further improve our service.
We apologize for the inconvenience.
PCM Customer Care
”
"a little slow at the end."
"filling in this box is the worst part of my experience"
"Too tired
xxxxxxxxxxxxxxxx"
“Dear Customer,
We understand that your experience with us may not be the best. We hope to know more about your experience.
We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.
We apologize for the inconvenience.
MacMall Customer Care
”
"Just ordered, a little soon for a review"
A rep from Insight, Jed.Gregorio, has responded:
“Dear Customer,
We understand that your experience with us may not be the best. We hope to know more about your experience.
We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.
We apologize for the inconvenience.
MacMall Customer Care
”