ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2017-05-06

Sales tax and no free shipping – major advantage gone

"Always shopped at MacMall for the great savings on sales tax and shipping... Now, that extra $100 or $200 makes a huge difference in selecting equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2017-05-08
A rep from Insight, Jed.Gregorio, has responded:

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

MacMall Customer Care


Verified
5/5

2017-05-05

May the 4th be with me!

"This is my fourth MacMall purchase. I have found them to have reliable tech support and customer service. Products are as promised and arrive in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-05-05

Awesome Website and Company

"Great products and great service and pricing. I will always buy from MacMall"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2017-05-03

Good sale price

"Low item price, fast customer support, decent shipping speed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2017-05-03
A rep from Insight, Jed.Gregorio, has responded:

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@pcm.com

We would like to help and hope that you would consider us again.

Sincerely,

PCM CustomerCare


Verified
5/5

2017-05-03

"Easy way to order items we need for the office fast service fast delivery time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-05-02

"2nd ipad that i've bought from you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2017-04-30

"took me 3 tries to get checked out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-30

"found the items needed, very satisfied so far"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-04-29

Good Deal

"I have been looking for a large monitor and this fits my need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-28

HackMaster

"Excellent choice and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-26

HP~Happy Player~HP

"AWESOME XXPERIENCEXX THANK YOU"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-26

Awesome Macs Every time!

"Never buy from Apple direct or Amazon because MacMall always has the best deal for the best configurations. And always fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-25

Quick, easy, and cheaper!

"Was easy to find what I needed, fast to checkout, and love saving a little money as well. Like that I can purchase apple care here too for my computer purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2017-04-24

45 mins to checkout and customer service didn't "know" if there was a problem with the site

"tried 2 browsers. your direct checkout was riddled with errors, info entered disappears. worst online shopping experience ever. last purchase here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-04-24

"Very easy to find the items I need. Fast check out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases