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5/5

2021-10-24

Great service

"Product was on stock, shipping was fast. A great experience all around!"

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5/5

2021-10-22

First time buyer

"Excellent customer interaction and followup"

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5/5

2021-10-14

No complaints

"In stock, items shipped 3-5 days after ordering. Got them right away. Shipping was a little higher than I care for but the Victron prices are great. I’ll order again from them. "

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3/5

2021-10-06

Got it

"It took over a week after I ordered for them to ship, then shipping took a week."

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5/5

2021-10-02

MAGNUM 2012

"TALK WITH KRISTINA SHE SAID THE 2512 WOULD WORK IN PLACE OF 2012 IT DID THANKS A BUNCH"

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5/5

2021-09-02

easy and no tax

"Ordering was easy and no California sales tax. Thanks"

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5/5

2021-08-18

Great battery

"I ordered the Battle Born 100AH deep cycle batter and love it."

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5/5

2021-07-29

Shock & awe...

"Ordering my Battle Born Battery from Inverter Supply was easy, cheaper, delivered ahead of schedule and arrived in mint condition. Would I order again? You guessed it!"


5/5

2021-07-29

Great price, fast shipping!

"Called first to verify stock and delivery time.
Ordered online, sent confirmation and tracking number quickly. Great service at a great price!
"

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2/5

2021-07-18

Still have not received my order

"Well i have not received my order to date."

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5/5

2021-07-15

Good

"Product was well packed and received on time."

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1/5

2021-06-22

Save yourself a headache and order form another company

"Items backordered, long delays, broken equipment and refusal to replace equipment is what you should expect from the Inverter Store. I ordered from IS due to pricing and availability of components. I was trying to get an Aims inverter/charger, charge controller, and a remote monitor screen for my solar system. All items showed on the order screen as available and ready to ship. After ordering my first call from IS was to let me know that the monitor was back ordered so they suggested that I delay the entire order. I requested they ship the other in stock items. A few days later UPS literally dropped the equipment in my driveway. I did not accept the order and of course it was broken, at least the inverter/charger was. I called IS and they arranged to have the item picked up. They suggested that if I wanted a replacement any time soon I should order another from them. They said “It’s our policy to hold your money until the shipper pays the damage bill.” They refused to send a replacement even after the shipper confirmed that they took responsibility for the damage and would provide complete payment for the broken equipment. They did allow me to cancel the backordered part at this time. It was nice of them to bill me immediately for a part they didn’t’ even have.

A little over a month later they reached out to me to let me know that the shipper had paid for the inverter so wanted to confirm my was ready to send. This is the monetary policy of a failing company. I would not recommend ordering from them as they will not be solvent for long with this type of customer relations and order fulfillment policy.
"

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5/5

2021-06-22

Quick, Professional and Dependable

"Straight forward ordering and delivery system"


5/5

2021-06-01

A+++ seller

"Best prices by far on victron inverters.
Wish they’d have a phone number to call on their website or some way of contacting them, but had 0 issues. Great product great prices. Highly recommend
"

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5/5

2021-05-23

Old Fashioned Customer Service

"I needed guidance on an inverter purchased elsewhere and called Inverter Supply's Tech Support to gather some information...Mark was very personable and willing to discuss my situation...unable to resolve the issue with the "blue inverter", now a door stop, I once again queried Mark who solicited specific technical information from me to understand my needs. Excellent conversation leading to a purchase decision...enter Scott who was also invested in my satisfaction and processed the order directly...everything arrived ahead of schedule and was in perfect condition...now its up to me to completethe install...needless to say that Inverter Supply will be my FIRST call in the future to secure the best solution for my needs...Oh did I mention the very competative price$...you can't go wrong with Inverter Supply if you listen to their advice. >tc-syr"