"Ordered a rug and the address wasn’t 100 per cent correct. The company contacted me and it was edited without difficulty "

"Needed a long hall rug and wanted natural materials. This company had a decent range of sizes and the cost was reasonable.

Rug was exactly the size I needed. Turned up on time and is just what I wanted.

UPS shipping was on time without any dramas.

Very pleased with the experience and would buy from them again"

"Easy to order, good price , good price & good delivery time."

"Love how you can view the carpet in your room choice"

"Good quality and fast delivery"

"I’ve read some mixed reviews, but I have nothing but effusive praise! Fantastic website, speedy delivery, and a really lovely rug; I was pleasantly surprised at the quality.

I will definitely be making a repeat purchase!!"

"Following an unsatisfactory service from the carrier and problems with the quality of the product, my concerns were handled very professionally by Shiva, an acceptable resolution was agreed and I am very satisfied. I would have no hesitation in using Rugs UK again and recommending this company to others. "

"Arrived in good time , UPS left by front door as I was out and they were early, a bit worrying , could have been stolen
Lovely rug , quite lightweight , but won't be a problem as a heavy coffee table is going on it outside
Good company as I wanted a certain size and shape. Lots of choice not available in the UK. Shipped from USA, was concerned reading other reviews as not a UK company as title suggests , but all good and will order again. Thankyou."

"Very east to browse stock and bought exactly what I was looking for for a great price"

"Delivered a day earlier than expected. Really pleased with rug. Great quality and looks good. "

"Stupidly, I didnt read reviews until after I made a purchase. I was extremely worried once I did! However my concerns were unfounded. My rug is great, well worth the £150 I paid. On top of that it arrived in 5 days! Very pleased."

"lack of communication bad experience"

"Great choice of rugs love mine good quality & at an excellent price. Good communication re delivery am well pleased would recommend this company "

"Wanted something bold. The site certainly provided a good choice at very reasonable prices."

"This is the 3rd rug of this type I've had, great quality and great price. I need a 5m runner so it's quite difficult to get."