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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
5/5

2024-03-15

Great service

"It has taken me a while to choose the right rug for our living room with size & colour palate. This rug seems to have fitted the criteria very well. Not unrolled it yet as we are still laying the flooring but it was packaged well, easy to order on line & I was kept up to date on progress of delivery right the way through. Very impressed, would highly recommend & a great price in an offer! "

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Verified
5/5

2024-03-15

Smooth experience

"Kept well informed and a great choice of rugs "

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Verified
5/5

2024-03-13

Good quality rugs

"Easy to order - had all the information I needed to make the right choice. Delivered promptly with no issues. Pleased with my purchase "

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Verified
4/5

2024-03-13

Rugs Service

"Everything perfect except delivery time of 7:am to 7 pm does not help someone like me in poor health. Too long a wait. Parcel came 2.2 pm but surly I could have been given this estimated time at 7 am instead of sitting near door for 7 hours+?"


Verified
5/5

2024-03-12

Easy to negoiate

"As an 80year old I am cautious about the use of shops online. But ordering my rug was so easy I will definitely recommend to other people this company"

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Verified
5/5

2024-03-11

Great service great rug

"I was pleasantly surprised by how nice the rug is and how quick the delivery was! Would buy from here again. "

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Verified
1/5

2024-03-08

Horriblepoor communication

"Took I have had a no show order and I find it impossible to contact them I want my order or my money back.m money and ddl nt deliver the contact o mo"

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Verified
5/5

2024-03-11

Poor service

"After chasing up for delivery date, advised delivery would be delayed due to excess business creating extra demand and pressure on your delivery dates. Your web says next business day which obviously is incorrect. It also refers to conversations with me in February when in practice I only spoke for first time to Rugs .co.uk to order rug 4 days ago ie.in March 2024. L



base with your fit, last week
"


Verified
5/5

2024-03-10

Good quality carpets

"Beautiful rugs and good price"

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Verified
5/5

2024-03-08

Love the rug

"From start to finish excellent service. Quick delivery, kept me informed all the way. Delivered earlier than expected. Love the rug, excellent customer experience."

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Verified
5/5

2024-03-08

Delivery on time

"Very pleasant delivery man"

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Verified
5/5

2024-03-08

Circular Rug

"Excellent website with a large selection of rugs of all shapes and sizes.
Competitively priced.
Quick delivery.
"

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Verified
5/5

2024-03-07

Simple transaction

"Very easy to order what we wanted, communication since order has been great, we are being informed of all stages of delivery. "

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Verified
4/5

2024-03-07

Just the job

"Good efficient service, very pleased with product "

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Verified
5/5

2024-03-06

Lovely rug very pleased thank you

"Well packed quick delivery "

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