"Great products at a low price. Customer service is VERY helpful. Status updates via e-mail!"
"i recently bought a dual UV cold cathode kit along with 2 ATA UV reactant cables and a floppy UV reactant cable.when i received the products and attempted to install them one of the lights on the cold cathode kit did not work.i contacted the seller and was able to exchange my products.i was even able to change it from a dual UV to a dual blue kit.support was very helpful and understanding.two thumbs up"
"Wow, i was completely satisfied about every aspect of the order. To start, their prices are absolutely outrageous, for example, the item i purchased was 120 at tigerdirect.com, here i got it for 80. There wasnt a single flaw in this transaction. Low shipping prices, FAST shipping, completely safe, great items, great company. Extreme Alterations will always keep in contact with you, never leaving you to guess about anything. Once again, great company, nothing better!"
"Ive been waiting for a long time already. It took about 3 weeks for it to move to the next phase: shipping. Service is very low. I emailed them over 20 times, 5 of those times i got a response. And i was also promised a shipping number for my order the next day. Never got one and i am still waiting. I would understand, but a response would be greatly appreciated."
"Computer works great! Note: when you buy something so powerful as the Sager 5680 with 3.2 the little speakers can often have a cracking sound. I recommend you also buy a 5.1 audio so you don't have to use the labtop speakers. Alex is a great business guy to deal with! "
"I ordered from this website durring the holliday rush and managed to botch up my order by accident. I called their number and was helped immiediately, I spoke with a very helpfull guy I later read was the president of the company. My order was fixed exactly the way I needed it and shipped quickly. I got the impression that this is a very responsible buisnessman with an impressive website and a sweet inventory. I look forward to the next time I crash my computer because I know I'll not only get a cooler one made from that inventory, but if I screw up anything there's a trustworthy owner that can help me out :)
Extreme Alterations ROCKS! and makes my CPU look hotter than Kristen Kreuk in a thong! Well, not that hot but it's up there.
way too satisfyed customer
-Mike"
"There was great communication and an amazing attempt to work with me on the deal. He did a great job and I look forward to making more deals through him. I was very impressed with the time taken and service provided by him and look forward to dealing with Extreme Alterations in the near future."
"this a great company and they helped me out alot.
great place to shop."
"Very good website! Always low prices and the best quality items."
"I do a lot of shopping on the Internet and have a periodic fear that I'll have a bad experience in some way. Well, it finally happened. I placed an order with Extreme Alterations and heard nothing for several weeks. Finally, I wrote an email and received a reply that I'd be receiving a tracking number the next day. After waiting a couple more weeks (having heard nothing) I wrote another email. Once again I received a "pacifying" email. Ultimately, I received my order - December 30th - almost 2 months later.
Long story short, I would recommend staying clear of Extreme Alterations. I believe it is a very small firm, with some very "business immature" people having little sense of customer service."
"Ordered on 13th (Dec), have not heard from and can not contact as of the 22nd (Dec). Ordered still not showing completed. Paypal transfered money on day of sale. They do not answer emails or phone calls at the number listed.
Updated 12/23/03: Was contacted by Extreme Alterations and situation has been resolved to my satisfaction."
"Too slow to process and ship order (almost four days)."
"I ordered on nov 25 and its dec 9th and no sign of what i ordered. Emailed them and no reply. Called them and no answer. Even if its normal business hours when you call, no one will answer and the msg says "please call during normal business hours" Its been 12 days and no package, no tracking number. The amount was deducted from my account on dec 2nd(7 days ago). Worst online shopping experience ever!"
" Slow shipping I paid with paypal balance took 7 days to ship? Ordered on the 13th instant payment with paypal recived notice on the 25th that it was shipped on the 21st? come on most places ship next day or by 3rd day at the latest."
"SMELLS LIKE INTERNET FRAUD!!!! DO NOT BUY FROM THIS WEB SITE!!!! Can you see the pattern forming? For those of you who believe you are being ripped off, please turn on your private messaging in order to group together against this "business." Anyone live in Kentucky by any chance? It won't be long before they close up shop and start under a new name! "